Case Manager

CareStar


Date: 2 days ago
City: Toledo, OH
Contract type: Full time
Case Manager - Lucas & Surrounding Counties

Company: CareStar, Inc.

Location: Lucas County, OH (and surrounding areas)

Job Type: Full-Time | Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

About The Opportunity At CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Case Managers to join our Specialized Recovery Services (SRS) and Ohio Home Care (OHC) programs. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Case Manager, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

  • Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment)
  • Develop and maintain individualized, person-centered care plans
  • Coordinate and authorize services across behavioral health, medical, and community-based systems
  • Assist individuals in accessing Medicaid and other essential services
  • Monitor service delivery and ensure compliance with program guidelines
  • Serve as the lead advocate and care coordinator for each participant
  • Adhere to the CareStar Rule in performance of job responsibilities.
  • Understand and comply with CareStar Policies and Procedures.
  • Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
  • Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

  • Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field
  • Preferred: Licensed Social Worker (LSW) or Registered Nurse (RN)
  • Minimum 1 year of experience in home and community-based services (within the last 5 years)
  • Experience working with individuals with chronic conditions or severe and persistent mental illness
  • Strong knowledge of Medicaid, behavioral health systems, and local community resources

Why Join CareStar?

  • Remote flexibility with meaningful community engagement
  • Competitive salary based on experience and education
  • Comprehensive benefits: Medical, dental, vision, life insurance
  • 401(k) with a generous company match
  • Paid time off + 10 paid holidays
  • Employee Stock Ownership Plan (ESOP) - become a part-owner in the company
  • Supportive, mission-driven culture focused on improving lives

Apply Today

Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.

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