Compliance Officer
Intellibee Inc
Date: 2 days ago
City: Tallahassee, FL
Contract type: Full time
Compliance Officer, Tallahassee, FL, US
Compliance Officer
Candidate Responsibilities
Compliance Officer
Candidate Responsibilities
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line
- Ability to speak and understand English Required
- High school diploma Required
- Excellent written and oral communication with the public Required
- Ability to read and interrupt Florida State Statues Required 1 Years
- Experience working with the public in a professional work environment Required 3 Years
- Experience working with the public and analyzing complaints Required 1 Years
- Experience using Versa Highly desired
- Experience using OnBase system Highly desired
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume