Restoration/Construction Project Manager

Description

Position Summary:

The Program Manager is responsible for the overall execution of client work orders and satisfaction. The Program Manager is a self-starter who is capable of operating without direct supervision or guidance with respect to overseeing and providing consulting services regarding the overall direction of project management for clients. The Program Manager will handle the lifecycle of client projects by planning, scheduling, budgeting, quality control, and maintaining close contact with the client, field offices, vendor partners, and their needs. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery within budget. The Program Manager also leads and oversees a team of 2–5 project managers, aligning their efforts with organizational objectives to ensure strategic execution and operational excellence.

Key Responsibilities

• Full project life cycle ownership: successful project delivery will include full implementation from project initiation to project closeout.
• Monitor, track and control outcomes for numerous projects simultaneously to resolve issues, conflicts, dependencies and critical path deliverables.
• Proactively develops relationships with the clients, vendor partners, and field locations.
• Leads and oversees a team of project managers, and responsible for mentoring, training, and making recommendations to management regarding performance reviews, hiring, firing and discipline.
• Provides consulting services to clients with respect to facility and property management.
• Establishes and/or advises management regarding practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
• Consults with and advises management on all aspects of project management, client projects, and deliverables to clients.
• Leverages industry expertise to negotiate contract terms with subcontractors and clients.
• Creates and directs project schedules, budgets, costs, bids, and materials.
• Authorizes change orders, discounts, and changes in pricing consistent with client needs and market conditions.
• Investigates, resolves, and troubleshoots issues related to client projects, including but not limited to quality control, budgeting, and timeliness.
• Secures, hires, oversees, and terminates sub-contractors.
  
  

Skills/Traits/Competencies

• Leadership: Provides day-to-day leadership by supporting team members through coaching and guidance; manages performance through regular feedback and goal-setting; serves as a knowledgeable resource for project and process-related inquiries; acts as the primary escalation point to resolve high-priority or complex issues efficiently.
• Effective Communicator: Works effectively with people outside formal authority to accomplish goals. Consistently communicates with clarity and thoroughness to optimize audience understanding. Communicates information in a clear, concise, and timely manner. Demonstrates effective speaking and presentation skills.
• Peer Relationships & Teamwork: Easily gains trust and support of peers and encourages collaboration. Represents his/her own interest while being fair to other groups; seen as a team player; quickly finds common ground and solves problems for the good of all; is candid with peers.
• Collaboration/Relationship Building: Develops and maintains effective working relationships with team members, internal partners, customers and others through the use of strong interpersonal skills. Obtains cooperation from others; seeks and encourages win-win alternatives. Works effectively with people outside formal authority to accomplish goals.
• Problem Solving: Asks good questions and probes all sources for answers; sees underlying or hidden patterns; looks beyond the obvious and doesn't stop at the first answers. Uses rigorous logic and methods to analyze and understand why problems occur; generates and implements creative, cost effective and realistic solutions.
• Project Management: Effectively uses judgment, experience, and expertise in planning, organizing, directing, supervising and accomplishing the goals of a project(s) requirements and activities to meet objectives. Includes balancing the task requirements within the constraints of schedules and project budgets.
• Self-Sufficiency and Autonomy: Has the ability and expertise to operate independently and with minimal oversight with respect to all job requirements.
  
  

The successful and eligible candidates will receive a competitive compensation package that includes: health, dental, vision, life and AD&D, voluntary life, short-term and long-term disability, accident, critical illness insurance, hospital indemnity plan, employee assistance program, company-sponsored 401K retirement plan, holidays, cell phone stipend, and paid time off (PTO). Watterson is an E-Verify and Equal Opportunity Employer. Watterson conducts background checks as part of our hiring practices.

Requirements

Physical Requirements

• Ability to perform limited travel, if necessary.
• Prolonged periods of sitting.
  
  

Experience/Education/Qualifications

• High school diploma or GED equivalent.
• Bachelor’s degree, or equivalent experience in a related field and/or role.
• 5+ years of work experience, preferably in a similar role, with management duties and responsibilities.
• Experience leading teams, with a demonstrated ability to manage performance, foster collaboration, and drive results, preferred.
• Microsoft Office Suite Proficiency.
• Good communication, both written and verbal.
• Experience with project budgeting, preferred.
• Experience with ERP systems, preferred.