Front Desk Clerk

Join our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for highly motivated Front Desk Clerk to join our team.

Position Summary:

The Front Desk Clerk will be responsible for welcoming visitors by greeting them in person or over the phone, answering and referring inquiries. Will also handle applicants who come in to apply, medical form intake and document review.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Review forms and documents for accuracy.
• Administrative support to therapy services field staff.
• Liaising with medical professionals, field staff and agency administration.
• Ensure a smooth and welcoming intake process for all clients while adhering to confidentiality standards.
• Coordinates the scheduling of field therapists.
• Verify patient insurance eligibility and coverage, as well as securing third-party payer authorization for services to be rendered.
• Review and manage visit schedule to maintain field staff productivity at required levels.
• Obtain and input into medical record insurance authorizations as needed.
• Assist and maintenance of all patient records to ensure compliance.
• Preforms other duties as assigned.
  
  
  

Minimum Qualifications:

• High School Diploma, GED Required, some college preferred.
• Experience in Home Health preferred.
• Prior scheduling experience is preferred.
• Computer skills including but not limited to MS Office, MS Excel and Scheduling program.
• Basic medical terminology knowledge.
• Organizational, communication, and interpersonal skills
• Maturity and ability to deal effectively with the demands of the job.
• Ability to maintain professionalism and confidentiality while working with internal staff, clients and vendors.
  
  
  

Benefits:

• 401(k) Matching
• Full Benefits Plan (Vision, Dental, Health)
• Life insurance
• Paid Time Off
• Free TELADOC for employees
  
  
  

Work Location: In person

Job Type: Full-time

We look forward to hearing from you. Please call us at 956-444-4800 or send resume via email to [email protected].