Customer Service Administrator

Join Our Award-Winning Team at Patterson Automotive Group!

Are you a highly organized, detail-oriented professional with a passion for delivering exceptional customer service? Patterson Automotive Group, an award-winning dealership and a Top Workplace in Orange County for the last 15 years, is looking for an Administrative Assistant to join our service team.

Why Patterson Automotive Group?

• Recognized as one of the Best Places to Work in Orange County by the Orange County Register.
• Proud recipient of Dealer of the Year, the President’s Award, and numerous other industry accolades.
• We have an extremely low turnover rate—our employees stay because we foster a supportive, growth-driven environment.
• We set the bar high with a culture focused on customer satisfaction, excellence, and teamwork.
  
  
  

Your Role

As an Administrative Assistant, you’ll play a vital part in our service department, ensuring every customer’s experience is smooth, professional, and positive. You’ll handle a high volume of scheduling, requiring outstanding organization and time management.

Key Responsibilities

• Answer a high volume of phone calls with a friendly, professional demeanor.
• Schedule service appointments accurately and efficiently.
• Coordinate between customers, service advisors, and technicians to ensure seamless operations.
• Maintain detailed records of appointments and follow-ups.
• Support the service team with administrative tasks as needed.
• Provide exceptional customer service at every touchpoint.
  
  
  

What We’re Looking For

• Exceptional organization skills and a sharp attention to detail.
• Comfortable with multi-tasking and handling a busy phone line.
• Strong communication and customer service skills.
• Previous administrative or scheduling experience preferred, especially in automotive or service-related industries.
• A positive, team-oriented attitude and a willingness to learn.
  
  
  

Why You’ll Love Working Here

• Join a highly respected automotive group with 15+ years of consistent recognition as a top workplace.
• Work in a culture that values hard work, integrity, and personal growth.
• Competitive pay and benefits package.
• Be part of a team that’s dedicated to delivering world-class customer satisfaction.
  
  
  

If you are ready to take your organizational skills to the next level with a company that truly values its employees, apply today and become part of the Patterson Automotive Group family!