Director/Manager of Implementation

Cosmetic Physician Partners is a leading network of physician-led aesthetic clinics across North America. Our mission is to elevate the standard of care and accelerate growth by equipping our partner clinics with world-class operational support, technology, and best practices.

Role Overview

We are seeking a hands-on, high-impact Manager or Director of Implementation to join our Operations team. This role will act as a field operator responsible for deploying growth initiatives and operational best practices across CPP clinics. You will spend the majority of your time on-site with local teams, supporting clinic turnarounds, accelerating revenue growth, and ensuring sustained operational excellence.

Key Responsibilities

• Serve as the frontline operator for CPP’s implementation efforts across partner clinics.
• Travel 2–3 weeks per month to CPP clinics across the U.S. and Canada.
• Partner closely with clinic leaders and staff to roll out targeted initiatives aimed at boosting profitability and operational efficiency.
• Diagnose clinic performance using financial statements (P&L, KPI dashboards, etc.), identify key opportunity areas, and rapidly implement improvements.
• Support clinics undergoing slow growth or performance plateaus with tailored turnaround playbooks.
• Act as a connector between central CPP teams (Marketing, Finance, Clinical Ops) and clinic leadership to ensure alignment and accountability.
• Track and report progress of initiatives, including ROI assessments and impact reviews.
• Support post-acquisition integration of new clinics as needed.
  
  

Qualifications

• 5–10+ years of experience in operations, implementation, or field-based roles; experience in multi-site healthcare, retail, or hospitality is preferred.
• Proven track record of improving unit-level financial performance and operational execution.
• Strong financial acumen — able to read P&Ls, understand cost structures, and drive profitability.
• Experience in change management, especially in environments where you’re working directly with frontline teams.
• Comfortable with extensive travel and being embedded with local teams.
• Relentlessly action-oriented, with strong interpersonal skills and the ability to influence without authority.
  
  

Benefits

• Comprehensive benefit package including retirement plan, medical/dental/vision, vacation, and additional perks