Resource Navigator & Communications Coordinator

Description

About Courtney Place Veterans Housing

Courtney Place Veterans Housing is a 501(c)(3) nonprofit organization located in Salem, Oregon. We provide permanent, affordable housing and wraparound support services to low-income, disabled, formerly homeless, and underserved veterans across Marion and Polk Counties. Through a commitment to dignity, respect, and community, we strive to create a haven where veterans can thrive. Our team culture is mission-first, rooted in mutual support, integrity, and a deep respect for those who have served our nation. Every member of our team contributes to ensuring our residents are not just housed—but seen, supported, and empowered.

Position Summary

The Resource Navigator & Communications Coordinator serves as a key support staff member responsible for connecting residents to essential services and benefits, managing external communications, and supporting day-to-day operations at the direction of the Executive Director. This is a dynamic, on-site role that requires adaptability, professionalism, and a genuine passion for veteran advocacy.

Requirements

Primary Duties and Responsibilities

• Assist residents in identifying and applying for veteran benefits, housing assistance, healthcare services, job placement, transportation, and legal aid.
• Maintain relationships with external service providers, agencies, and veteran-serving organizations.
• Track referrals and follow-up to ensure successful outcomes.
• Provide in-person, trauma-informed support to residents as needed.
• Manage and update organizational social media accounts.
• Draft and distribute newsletters, event announcements, and informational materials.
• Design flyers, email campaigns, and public-facing media.
• Capture and share success stories with dignity and consent.
• Assist with event planning, logistics, and promotion.
• Provide flexible support for special projects and day-to-day needs.
• Serve as a collaborative member of the team.
  
  

Required Qualifications

• High school diploma or GED required.
• Strong interpersonal and communication skills.
• Experience with social media management and communications.
• Proficient in Microsoft Office and Canva.
• Ability to manage tasks independently and maintain confidentiality.
  
  

Preferred Qualifications

• Knowledge of veteran benefits or experience with vulnerable populations.
• Lived experience as a veteran or connection to veteran service work.
• Bilingual (English/Spanish) preferred but not required.
  
  

Working Conditions & Physical Demands

• On-site position in Salem, Oregon with occasional off-site work
• Occasional evening or weekend work required.
• Must be able to lift up to 25 lbs and work on foot as needed.
  
  

Equal Opportunity Statement

Courtney Place Veterans Housing is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, veteran status, marital status, or any other legally protected status under federal, state, or local laws. Veterans, individuals with disabilities, and persons from historically underrepresented communities are strongly encouraged to apply.

This position will remain open until filled. Applications will be reviewed on a rolling basis, and early submission is encouraged.

All candidates must have reliable transportation. Job offers are contingent upon completion of a rigorous criminal history background check.