Quality Assurance Analyst

ABM Industries


Date: 1 day ago
City: Columbia, MO
Contract type: Full time
Job Description

The Quality Assurance Analyst uses working knowledge of quality control techniques and methodology to provide technical assistance to operations and field personnel.

Key Responsibilities & Essential Functions:


  • Hands-on experience with platforms such as SWOPS, ePay, payroll systems, or similar tools.
  • Familiarity with field operations and coordination with on-site teams is advantageous.
  • Proficient in Microsoft Excel and other digital productivity tools.
  • Ability to analyze basic operational data and review system logs.
  • Strong organizational skills with keen attention to detail and effective time management.
  • Excellent communication skills with the ability to multitask across systems, documentation, client visits, and team collaboration.
  • Experience with HR onboarding or administrative systems (e.g., ADP, Workday, Kronos).
  • Basic knowledge of quality control principles, methodologies, and checklist procedures.


Qualifications:


  • Bachelor’s degree in Business, Facilities Management, Information Systems, or a related field.
  • 1–2 years of experience in facility operations, administration, or quality assurance.
  • Prior surveyor or Quality Control experience preferred
  • Possession of an Inspector Certification in a technical field is preferred

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