quality analyst_manual posting

ADP WFN Test Company 1


Date: 1 day ago
City: Carlsbad, CA
Contract type: Part time
  • Testing and Quality Assurance:

 

  •  
    • Designing and implementing tests (manual and automated) to verify product functionality, performance, and security.
    • Identifying defects and areas for improvement in products or services.
    • Analyzing test results and documenting findings.
    • Ensuring products meet industry standards, regulatory requirements, and user expectations.
  • Collaboration and Communication:
  • Working closely with development teams to understand requirements and address issues.
  • Collaborating with product management and customer support teams to understand user needs.
  • Communicating quality findings and recommendations to stakeholders.
  • Process Improvement:

 


  •  
    • Identifying and analyzing root causes of quality issues.
    • Proposing and implementing solutions to improve processes and prevent future defects.
    • Tracking and reporting on progress in resolving product issues.
    • Other Responsibilities:
      •  
        • Developing and maintaining test documentation.
        • Performing regression testing to ensure changes don't introduce new issues.
        • Participating in product design reviews.
        • Keeping up-to-date with industry standards and best practices.
        • In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis).

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