Housekeeping Room Attendant

Rebel Hotel Company


Date: 14 hours ago
City: Santa Barbara, CA
Contract type: Full time
Main Duties And Responsibilities

  • To provide main service to all guest rooms.To respond promptly to any guest room cleaning requests.
  • Provide quality service to ensure positive comment cards.
  • Creates a safe, comfortable and friendly working environment to enable the team to deliver an outstanding overall level of service.
  • Provides overall cleaning services to guest rooms.
  • Strips all beds used in check-out and occupied rooms.
  • Make up bed according to hotel standards.
  • Check under the bed.
  • Replace any burnt out light bulbs.
  • Dust and/or polish all furniture.
  • Vacuum carpets, mop wooden floors and dust high.
  • Clean doors inside and out.
  • Wash and polish mirrors and windows.
  • Turn on TV to make sure it is working properly.
  • Check room for damage, report to Housekeeping.
  • Clean closet including closet mirrors.
  • Empty, wash and dry all ashtrays. (This is a smoke free property; only when instructed by management.)
  • Empty and wipe out wastebaskets.
  • Replace all used or damaged amenities.
  • Fold guest belongings; pair up shoes (stay over guests).
  • Check all areas of rooms for any left items. All left items must be reported to Security.
  • Clean telephone.
  • Wash and dry all tile or marble surfaces, making sure all hair is removed.
  • Wash and dry tub.
  • Clean and polish all brass.
  • Wash and dry shower doors.
  • Clean inside and outside of toilet.
  • Replace all soiled linen in the bag.
  • Restock amenities, toilet tissue and Kleenex.
  • Clean the water glasses.
  • Clean and dry ice bucket, tray and glasses.
  • Cleans and services all assigned rooms to the standard set by El Encanto and to LQA standards.
  • Maintains neat appearance of Housekeeper’s bag/basket.
  • Takes responsibility for keeping housekeeping carts, linen and supply rooms neat and orderly at all times.
  • Assist in any other related duties as required.
  • Maintains a professional appearance and attitude.
  • Reports all maintenance concerns to a Supervisor or Office coordinator.
  • Completes all assigned tasks in accordance with all safety procedures as defined by El Encanto.
  • Follows key handling procedure set by El Encanto.
  • Reports and hands in all Lost and Found items according to the Lost and Found procedure established by El Encanto.
  • Follows all procedures regarding punch-in and punch-out for work as defined by El Encanto.
  • Follows all procedures regarding attendance, lateness and absence as set by El Encanto.
  • Follows standards set by El Encanto and LQA.
  • Utilizes supplies efficiently to eliminate waste.
  • Follows recycling practices defined by El Encanto.
  • Use utilities and resources in a responsible manner to control wastage.
  • Communicate relevant information to the department, your line manager and across departments, as appropriate.
  • Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
  • Attend learning and development courses and complete eLearning modules, as required.

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