Entry Level Customer Service Assistant

Position Overview

Communiboost We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role, you will play a vital part in ensuring that our customers receive the highest level of service possible. This position is perfect for individuals who are eager to start their careers in customer service and are looking for an opportunity to learn and grow within a supportive environment.

Salary Range: $18.00 - $28.00 per hour

Location: Jersey City, NJ

Department Communiboost Employment Type Full Time Location Jersey City, NJ Workplace type Onsite Compensation $18.00 - $28.00 / hour

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers in placing orders and processing returns or exchanges.
• Maintain accurate customer records and update them as needed.
• Provide product information and guidance to help customers make informed decisions.
• Resolve customer complaints and issues in a solution-oriented manner.
• Collaborate with team members to enhance customer satisfaction and service efficiency.
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; further education is a plus.
• Strong written and verbal communication skills.
• Ability to work effectively in a team environment.
• Proficient in using computers and basic software applications.
• Excellent problem-solving and multitasking skills.
• Demonstrated ability to handle difficult situations with empathy and professionalism.
  
  

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Collaborative and innovative work environment
  
  

About Hustle Notice Biz

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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