Director, Production Landscaping

Description

Why This Role Matters

The Loving Companies is seeking a Director, Production Landscaping to oversee and elevate every facet of our field operations. In this position you will lead and develop our crew of Field Managers, implement process improvements that boost efficiency and quality, and ensure every project is delivered on time, on budget, and in full compliance with safety standards. You will collaborate closely with sales and finance to allocate resources, manage profitability, and strengthen client partnerships through clear communication and reliable execution.

What Success Looks Like

• Manage the production landscaping budget by analyzing monthly P&L reports, forecasting costs, and making real-time adjustments to maintain profitability without sacrificing quality
• Cultivate and expand client relationships through regular site visits, detailed proposals, and proactive follow-up to identify new opportunities and drive revenue growth
• Streamline field operations by identifying bottlenecks such as scheduling gaps or material delays and implementing solutions like route optimization, standardized checklists, and cross-functional task assignments
• Lead a focused weekly Field Manager meeting with a clear agenda, progress reviews, and action-item tracking to ensure alignment on safety, quality, and project milestones
• Review and adjudicate back-charge requests by verifying labor records and material invoices before approving or denying charges in accordance with company policy
• Assign and balance Field Manager territories by mapping project locations to crew capacity, adjusting workloads to prevent overextension, and ensuring timely coverage
• Oversee warranty repairs and final job inspections by coordinating crew dispatch and client communication to confirm every installation meets our standards
• Collaborate with Field Managers during installation to ensure design plans are executed flawlessly, controlling labor hours and material usage to stay within budget
• Maintain an up-to-date project schedule in our operations platform, flagging potential delays early and coordinating with Finance to issue accurate milestone-based invoices
• Serve as the escalation point for complex or high-profile client issues, responding with urgency, professionalism, and clear communication until each concern is fully resolved
• Monitor labor performance and adjusting crew sizes and assignments to align with budgeted labor standards and project demands
• Support inventory management by conducting part counts, reconciling stock discrepancies, and working with purchasing to reorder supplies before levels run low
• Perform other responsibilities as assigned that support the mission and core values of The Loving Companies, ensuring alignment with our culture of community, integrity, and impact
  
  

Requirements

What Sets You Apart

• Seven (7) or more years of progressive landscape operations experience, including at least three years in a leadership role responsible for multi-site production
• Proven track record of P&L ownership, with the ability to analyze financial reports, forecast budgets, and drive margin improvements
• Strong operational mindset, experienced in diagnosing workflow challenges and implementing process improvements that boost efficiency and scalability
• Excellent client-facing abilities, with a history of building trust through clear communication, proactive problem-solving, and dependable follow-through
• Hands-on approach to site management, comfortable working alongside crews to ensure design intent, safety standards, and quality benchmarks are consistently met
• Skilled in using scheduling, resource-management, and ERP platforms to track progress, allocate resources, and maintain accurate project records
• Deep understanding of landscape installation techniques, safety regulations, and quality-control best practices that guarantee lasting results
• Outstanding organizational talent, able to juggle multiple projects, anticipate needs, and keep teams aligned under shifting priorities
• Forward-thinking leader who welcomes new ideas, pilots emerging tools or technologies, and scales successful innovations across the division