IT Datacenter Technician (AI Cloud), Entry Level

Verified Job On Employer Career Site

Job Summary:

Lavendo is a global leader in AI-focused cloud infrastructure, delivering advanced and sustainable data centers. As an IT Datacenter Technician, you will ensure the functionality of servers and networking gear, supporting the infrastructure for next-gen AI applications while collaborating with internal teams and external contractors.

Responsibilities:

• Diagnose and resolve server and network hardware issues to maximize uptime and performance

• Install, upgrade, and decommission IT equipment, including servers, switches, and fiber optic cabling

• Manage and maintain fiber optic connectivity and patch cords throughout the data center

• Handle routine operational tasks, planned maintenance, and process RMAs (hardware returns) according to established procedures

• Participate in 10-12 hour shifts

• Collaborate with other techs, engineers, and external vendors to solve technical challenges

• Develop clear documentation for hardware configurations, troubleshooting steps, and maintenance routines

• Participate in project planning, execution, and progress monitoring for ongoing and new initiatives

• Ramp up with hands-on training in Kansas City, MO, then transition to Vineland, NJ once the new data center is live

Qualifications:

Required:

• 2+ years of experience diagnosing and resolving server hardware issues in a data center or similar environment

• Strong understanding of data center operations, including server and network equipment

• Solid Linux command-line skills and experience working with enterprise-grade switches and fiber optic cables

• Proficiency in Excel (pivot tables, formulas, graphs) for tracking and reporting

• Ability and willingness to travel and participate in occasional on-call rotations

• Proactive, responsible, and goal-oriented mindset

• Valid Category B driver’s license

• Project planning and documentation skills

Company:

Sales recruiting for startups in the United States Founded in 2021, the company is headquartered in San Francisco, California, USA, with a team of 2-10 employees. The company is currently Early Stage.