Maintenance Manager - South Central

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent ("BTR") sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously.

We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.

If you are self-motivated and mission driven with a 'can do' mindset and see solutions where others may see problems, come and grow with us!

To support our rapidly scaling portfolio we are adding Regional Maintenance Managers to our team who will be responsible for direct oversight of multiple Maintenance Field Technicians. Regional Maintenance Managers will be responsible for ensuring post renovation repairs, smart home troubleshooting, occupied maintenance, eviction checks, move-in and move out inspections execute flawlessly in their relevant market. Maintenance Managers will collaborate with Regional Maintenance Coordinators to ensure work orders are assigned and completed in a timely manner. If you have a background in SFR field maintenance or construction, a passion for real estate and are accomplished in providing positive resident experiences, let's talk! You will work closely with and learn from experienced leaders, including pioneers in this business.

This position will be based in South-Central region including but not limited to AL, AR, TN, FL & MS. You may live in any of those respective markets

The Role: This position includes, but is not limited to, the following responsibilities:

• Direct oversight of a team of multiple Maintenance Field Technicians whose duties include:
• Install and trouble-shoot smart home technology issues
• Complete minor post renovation repairs as needed
• Perform pre-move in inspections 72 hours before move-in
• Coordinate and perform move out walks with residents
• Conduct HOA Violation checks
• In person evictions/lockouts
• Perform recurring occupancy checks
• Removal of marketing signs at occupancy
• Communicate with residents in a timely and professional manner for any outstanding violations.
• Provide technical guidance to Maintenance Field Technicians daily.
• Collaborate with Regional Maintenance Coordinators to ensure work orders and tasks are assigned to Maintenance Field Technicians. Follow-up daily to ensure proper documentation and completion of tasks.
• Communicate with residents and internal stakeholders to resolve escalations. Close loop communication required to all parties.
• Review progress against KPI's weekly with the Regional Construction Manager.
  

Qualifications and Experience

• Minimum 5 years of work experience in a related position with residential maintenance experience
• Minimum 2 years leadership experience
• HVAC certifications preferred
• CPO certifications preferred
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as with prospect and resident management systems is required
• Motivated self-starter
• Demonstrated ability to perform effectively in a fast-paced and demanding environment
• Flexible and able to operate effectively in a changing environment, and/or with ambiguity
  
  

Additional Information:

• This role routinely uses standard office equipment, computers & iPads.
• This role requires travel to our properties and may be physically demanding. Physical demands representative of requirements to successfully perform the essential functions of this job include the ability to perform duties such as the following for prolonged periods:
• unassisted lifting up to 50 pounds,
• bending, walking, kneeling, stretching
• work on step ladders and/or extension ladders up to 30 feet,
• work in confined spaces, indoors and outdoors in all climates including unclean environments with fumes, dust, and poor ventilation
• It is expected that all duties are performed in a safe manner
• Duties, responsibilities, and activities may change at any time.
• Days of work are Monday through Friday with occasional evening and weekend hours as job duties demand.
  
  

Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading.

About Evergreen Residential

Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City.

The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen.

Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health.

Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions.

Equal Opportunities and Other Employment Statements

We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.