Account Mgr-Retail Sr

Job Summary

This position, Sr. Account Manager (Retail) , is the senior job within the Lubricants’ sales job family. Incumbents are responsible for achieving assigned financial and volume goals by securing profitable sales in assigned territory through business relationships with existing customers and solicitation of new accounts. Jobholders will initiate sales efforts to expand opportunities with current and new products at present and target accounts to support long term strategies for profitability. Incumbents gather market data on pricing and competitive terms and communicate relevant market data to management and other sales personnel. At this level, incumbents will have a greater level of experience and expertise and are expected to operate with more independence and autonomy than those in lower levels. Jobholders must be able to compose and direct communications with customers and provide basic technical and application assistance to customers. Interface with appropriate personnel to resolve service, credit, quality and pricing issues. At this level, objectives are more broadly defined, incumbents are typically awarded greater latitude for independent decision making and supervision tends to be after-the-fact. While not a supervisory position, heavily experienced incumbents at this level may serve as mentors to less experienced staff.