Medical Assistant / Medical Liaison - University Executive Health and Wellness

University Physicians' Association, Inc. (UPA)


Date: 23 hours ago
City: Knoxville, TN
Contract type: Full time
Description

University Physicians’ Association is seeking qualified applicants for a Medical Assistant/Medical Liaison position at University Executive Health and Wellness. Candidates must be detail-oriented and able to work under concierge centered office practice. This position will work closely with physicians to provide a seamless patient experience at a high level of patient care within a highly efficient system.

Job Responsibilities

  • Maintain efficient patient flow of clinic
  • Check in patients obtaining accurate vitals, reviewing medical histories, and medications
  • Accurately document appropriate patient visit information in EMR
  • Accurately document any patient communication in EMR (phone messages, patient portal messages and provider messages)
  • Accurately E-prescribe prescriptions as directed under direct supervision of physician
  • Communicate effectively with patients and act as liaison between patients and physician
  • Maintain exam rooms with appropriate supplies
  • Answer patient phone calls and questions per physician protocol
  • Assist with scheduling outside tests and referrals as requested per physician
  • Assist with scheduling surgeries and obtaining authorization as required
  • Follow-up with patients on test results and after surgeries (provider-patient letters)
  • Complete FMLA forms as directed by physician
  • Obtain authorization for medications not listed as formulary
  • Maintain clean and safe environment in clinic area and examination rooms utilizing basic standards and procedures as set forth by OSHA
  • Maintain and sterilize equipment following OSHA protocols
  • Respect and maintain dignity of all patients
  • Inventory clinic supplies on a regular basis maintaining adequate supply for efficient patient flow
  • Assist physician with in-office procedures and other patient related activities as requested
  • Participate in staff meetings and educational activities as required
  • Other duties as requested by Office Supervisor

If You Are Looking For a Career That Offers a Great Culture To Grow And Learn While Using Your Passion For Patient Care, We Want You On Our Team! In Addition To Working For a Company That Is Committed To Being a Great Place To Work For All Team Members, We Also Offer a Great Comprehensive Benefit Package That Includes

  • Medical, Dental, and Vision Insurance
  • 401(k) with company match and immediate vesting
  • Short-term and Long-term disability
  • Life insurance
  • Critical Illness
  • Flexible Spending Accounts
  • Health Savings Account with Employer contribution
  • PTO, Sick leave, Bereavement leave
  • Employee Assistance Program
  • Fitness Centers

Requirements

  • Ability to multi-task
  • Strong communication skills
  • Time management and organizational skills
  • Attention to detail
  • Two years medical office experience (experience in guest experience, customer service, patient relations are a plus)

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