Credit Balance & Refund Specialist – Medicare Focus

Job Title

Credit Balance & Refund Specialist – Medicare Focus

Location (city, state):

Remote

Industry

Healthcare – Revenue Cycle / Reimbursement

Pay

$21–$23 per hour

Benefits

The position is eligible for medical, dental, vision, and 401(k).

About Our Client

Addison Group is partnering with a healthcare organization focused on long-term acute care and rehabilitation services. This team is currently working through a backlog of patient and payor credits and is seeking a detail-oriented specialist to support refund processing and Medicare reimbursement validation.

Job Description

We are hiring a Credit Balance & Refund Specialist to assist with identifying and processing overpayments, issuing refunds, and validating credit balances. This role is fully remote and ideal for someone with strong Medicare reimbursement knowledge and experience in LTACH or rehab billing environments.

Key Responsibilities

• Review and validate patient and payor credit balances.
• Process self-pay refunds and prepare refund packets for accounts payable.
• Draft and send pre-formatted letters for refund notifications.
• Identify overpayments and determine appropriate resolution (patient refund or payor recoupment).
• Utilize automated processes to streamline refund workflows.
• Ensure accuracy in determining true credit balances versus underpayments.
• Understand billable codes and reimbursement structures per contract.
• Collaborate with internal teams to support clean-up of backlog.
  
  

Qualifications

• Experience with Medicare reimbursement required.
• Background in LTACH or rehabilitation services preferred.
• Understanding of per diems, carve-outs, and contract-based billing.
• Ability to analyze and validate credits before issuing refunds.
• Strong attention to detail and problem-solving skills.
• Positive attitude and team-oriented mindset.
  
  

Additional Details

• Assignment Type: Contract (3–6 months)
• Schedule: Monday–Friday, standard business hours
• Work Environment: Fully Remote
• Start Date: ASAP
  
  

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-008