Senior Regional Trainer

Location: Hybrid (Northern VA, DC, or Baltimore Metro Area)

Travel: 65–75% | In-office 2–3 days/week in La Plata, MD

Department: Talent & People Operations

Train the next generation of foodservice leaders at Dash In and Splash In.

Are you a foodservice pro who loves developing others? The Wills Group—home to Dash In, Splash In ECO Car Wash, and more—is seeking a Senior Regional Trainer with strong foodservice and hospitality experience to lead field-based training programs across our growing retail network.

If you’ve worked in fast-casual or full-service restaurant environments and have a passion for teaching, coaching, and driving operational excellence, this role is for you.

How You’ll Make An Impact

You’ll be our go-to expert for all things foodservice training:

• Deliver comprehensive training programs for Store Managers and Associates, focused on guest experience, food safety, food handling, and operational execution.
• Lead training efforts for new store and remodel openings, with special attention to kitchen operations and standards.
• Facilitate and proctor ServSafe Manager Food Handler courses, ensuring compliance with national food safety regulations.
• Partner with operations leadership to identify performance gaps and roll out training solutions to elevate food quality and service.
• Coach and mentor other trainers to build consistency across our foodservice programs—corporate and franchise alike.
• Ensure teams are trained on equipment handling, food prep protocols, and guest engagement best practices.
  
  

Required

What You’ll Need to Succeed

• Minimum 3 years of people and business management experience, preferably in fast-casual or full-service restaurants.
• At least 1 year of foodservice-specific experience.
• 3+ years of hands-on training experience (running training stores, classroom/webinar facilitation, etc.).
• Strong understanding of restaurant/kitchen operations, food safety, and guest service standards.
• Ability to present and coach effectively across diverse teams and learning styles.
• Knowledge of adult learning methods and food safety regulations (ServSafe preferred).
• Tech-savvy with Microsoft Office and learning platforms.
• Valid driver’s license; must be comfortable lifting up to 50 lbs and traveling regularly (with overnight stays as needed).
  
  

Preferred

• ServSafe Alcohol Training Certification.
• Experience in instructional design or creating kitchen SOPs/job aids.
• Familiarity with LMS tools, SharePoint, and Adobe platforms.
  
  

Work Environment & Travel

• Hybrid schedule: Remote Mondays and Fridays; in-office Tuesday–Thursday in La Plata, MD.
• Travel ~65–75%, including overnight stays, especially during new store openings.
• Use of personal vehicle required; mileage and expenses fully reimbursed.
  
  

Why You’ll Love Working Here

We’re a Great Place to Work and one of Fortune’s Best Workplaces in Retail, offering a unique opportunity to lead foodservice training at a growing, family-owned company rooted in the Mid-Atlantic since 1926.

Benefits And Perks

• 401(k) with 7% employer match
• Health, vision, and dental coverage for you and your family—including pets!
• Generous paid time off, including parental and volunteer leave
• 100% tuition reimbursement and career development opportunities
• Exclusive employee discounts on travel, dining, wellness, and more
• Hybrid schedule with flexibility for work-life balance
• Competitive pay aligned with the DC Metro market
  
  

Join Us

If you're ready to bring your foodservice expertise to a people-first organization where training and development are core to our success, apply today to become a Senior Regional Trainer with The Wills Group.

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