Process Engineer Technician

We are seeking an exceptional Process Engineer Technician to join our growing Supply Chain Team team.

About the job

Are you passionate about turning ideas into reality, embracing ownership, and working at the forefront of connectivity? Join viaPhoton and be part of a culture that thrives on fearless innovation, teamwork, and continuous growth, where learning, unlearning, and relearning are part of the journey.

This dynamic role offers significant ownership and responsibility. We’re looking for individuals who excel in environments where their contributions make an impact, are hungry to learn, and are energized by meaningful work that drives company growth while accelerating their career. If this sounds like you, we’d love to hear from you!

Who We Are

We are changing the norm by being customer focused, technology led.

viaPhoton is on an ambitious mission to revolutionize how critical digital infrastructure is manufactured and deployed. Best-in-class data centers and telecom providers need fiber optic solutions delivered in weeks, not months—whether that’s for AI infrastructure, 5G networks, or next-generation broadband. We’re reimagining fiber optic manufacturing for the AI era. Manufacturing is no longer just an operations challenge, but an automation and speed-to-market problem that customers urgently need solved. In less than 5 years, we’ve grown to a team of over 150, and have added top cloud service providers to our growing customer base. We have only just gotten started -- our ambition is to become the market leader of the $40+ BN connectivity industry.

We seek candidates who will be culture contributors and who align with our core values:

• Fearless Innovation we are pioneers unafraid to change the norm in relentless pursuit of better

• Forward Together we believe that when we work together toward a collective goal, we all succeed

• Integrity Over Everything we believe in long term relationships and doing what is right, always

• Nimble, Always we are solutions obsessed, move fast, and stay nimble

• Be the Bar we set our own standard of excellence and hold ourselves to it

What You Will Do

We are seeking a skilled and detail-oriented Process Engineering Technician to join our facility. As a Process Engineering Technician, you will be responsible for supporting the development, optimization, and maintenance of manufacturing processes related to fiber optic production. You will work closely with process and production team members to ensure the smooth operation of our manufacturing processes while adhering to quality standards and efficiency targets.

• Support the Planner, Leads, and Management to ensure daily setup of production lines align with daily production schedules.
• Responsible for building prototypes and tool recommendations for new products.
• Collaborate with process team to conduct tests, experiments, and data analysis to identify process improvements.
• Perform equipment setup, calibration, and maintenance to ensure proper functionality and reliability. Setup calibration schedule and send equipment out as needed.
• Monitor and troubleshoot manufacturing processes, identifying, and resolving issues to minimize downtime and maintain productivity.
• Conduct regular process audits to ensure compliance with safety regulations, quality standards, and operating procedures.
• Collaborate with cross-functional teams, including product development, quality control, and production, to address process-related challenges and implement solutions.
• Provide technical support and training to production associates, ensuring their understanding and adherence to standardized processes.
• Collect and analyze process data, generating reports and presenting findings to the team.
• Assist in continuous improvement initiatives, suggesting and implementing process enhancements such as work instructions/visual aids, new layouts or assembling equipment to optimize efficiency, reduce waste, and improve product quality.
• Performs additional duties as required.

What You Will Bring

• Associates degree or higher in engineering or a related field experience.

• Experience using CAD software to support manufacturing processes, with SolidWorks experience preferred; academic use is acceptable.
• Previous experience as a process engineering technician in a manufacturing environment, preferably in the fiber optic industry is preferred.
• Proficient in performing dimensional measurements and applying geometric tolerancing techniques as well as conducting calibration procedures.
• Proficient in data analysis and interpretation, using statistical methods and software tools.
• Strong troubleshooting and problem-solving skills, with the ability to identify root causes and implement effective solutions.
• Excellent attention to detail and ability to work with precision in a fast-paced production environment.
• Familiarity with Lean Manufacturing principles and continuous improvement methodologies and meet deadlines.
• Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and train associates.
• Bilingual Spanish speaking is a bonus.
• Proficient in using software applications for data analysis and documentation.
• Ability to learn, unlearn, and relearn. The ability to learn quickly and continuously and maintain a flexible and adaptive mindset necessary for a fast-paced environment.
• A proactive, self-driven mindset where your growth is dependent on you.
• Creative problem solving; if you don't know the answer, you’ll know how to find a way to it.
• Multi-tasking with the ability to handle multiple inquiries at once and prioritize them accordingly.

Why Join Us

• Cutting-Edge Technology – Opportunities to work on the forefront of fiber optic technology.

• Professional Development – We’re committed to your growth, offering resources, career development, and a culture where your voice is heard.

• Fun Team Environment – Monthly team bonding events, free lunches, and activities to keep us connected.

• Flexible Paid Time Off – Take time when you need it, with PTO that grows over time plus 10 paid holidays, including two floating holidays to use at your discretion.

• 401(k) Match – we offer up to 5% company match to help you plan for your future.

Ready to Build the Future? Apply now