Chief Human Resource Officer

Job Title: Chief Human Resource Officer

Department: Human Resources

Reports to: President & CEO

Locations: Highland Hills, Westlake, & Strongsville

Summary

Chief Human Resource Officer designs and executes a strategic workforce development framework that prioritizes empowerment, equity, inclusivity, quality, engagement, and goal attainment. The CHRO implements practices and systems that enable and facilitate an employee-centric, high performance culture including ongoing development of a superior workforce to meet the needs of the agency today and into the future. Member of the C-Suite. Attends and presents at Board of Directors meetings.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To successfully perform this job, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential duties.

• Creates, articulates, communicates and executes an overarching human capital strategy for the organization. Serves as a strategic thought partner to the CEO and members of the leadership team, and assists in ongoing development of the leadership team.
• Implements and oversees succession planning process for key positions and develops and executes development plan.
• Drafts and implements the organizations staffing budget as well as the budget for the human resources department; ensures adherence to department budget.
• Leads, guides, coaches, and develops members of the Executive Leadership Team.
• Establishes and tracks key performance indicators for the organization’s human resources; assesses the organization’s success and competitiveness based on these metrics, communicates results, and makes related recommendations.
• In collaboration with leadership team, executes workforce planning initiatives; anticipates and plans for the organization’s evolving talent needs and challenges.
• Works closely with CEO on workplace culture, cultural competency and DEI initiatives; serves as a thought partner and champion for these efforts.
• With the Director of Talent Acquisition & Retntion, leads organizational wide employee engagement strategic initiative. Oversees execution of annual all-staff events.
• Leads and performs ongoing evaluation of the organization’s compensation program and creates a total rewards strategy; recommends and implements changes when necessary.
• Lead the strategic planning and administration of employee benefits, including evaluating plan options, negotiating with brokers and carriers, managing vendor relationships, and overseeing the implementation and maintenance of benefits administration systems—ensuring compliance, cost-effectiveness, and alignment with the organization's mission to support and retain a committed workforce.
• Evaluates ACC’s performance management system; recommends and implements changes that align with the organization’s culture, mission, and Strategic Plan.
• Develops, implements and oversees comprehensive organizational training and development plan.
• Facilitates talent acquisition process for senior management and leadership positions.
• Maintains current knowledge and understanding of laws, regulations, and best practices in employment law, human resources, and talent management. Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements; ensures ACC’s policies reflect appropriate requirements.
• Leads, guides and coaches HR team. Assists with resolution of questions, concerns, and issues when necessary.
• Partners with legal counsel as needed to mitigate risk and resolve complex employee relations issues.
• Participates in professional development and networking conferences and events.
  
  

ONGOING DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To successfully perform this job, an individual must be able to successfully perform each ongoing duty.

• Promotes a positive image by representing the Achievement Centers for Children in a courteous, professional manner.
• Adheres to all Policies/Procedures in the Achievement Centers for Children Staff Handbook.
• Promotes a team approach within each program and throughout the agency.
• Works in family-centered, partnerships with the individuals and families served by Achievement Centers for Children.
• Practices safe work habits and contributes to ensuring a safe and healthful work environment.
• Attends continuing education courses related to job functions.
• Fosters and maintains good public relations with all community sources.
• Conducts self with professional dignity; understands the importance of good human relations; able to motivate others; and possesses initiative and good judgment.
• Presents a professional, poised, and “polished” image. Must be comfortable and confident in communicating with Board Members and management.
  
  

Supervision

Supervises overall Human Resources departmental functions to include the Human Resource functions within the HR/Payroll Manager position.

Miscellaneous Responsibilities And Considerations

Member of the Executive and Senior Executive Leadership teams; participates in decision making as it relates to overall agency strategy and initiatives. Leads dedicated goals within the Strategic Plan.

REQUIRED QUALIFICATIONS: Listed below are the knowledge, skills, and abilities required to be successful in this position.

Education, Training, And/or Experience

• Bachelor’s degree in business administration, human resources, or related field; Master’s degree preferred
• A minimum of eight years of demonstrated experience in designing, developing and implementing strategic HR
  
  

Initiatives

• Industry expertise, including a thorough understanding of nonprofit and mission-driven social service organizations; experience with complex, multi-site organizations preferred
• Experience in coaching and developing leaders, as well as leading and developing HR professionals
• Business and financial acumen, including the ability to establish and adhere to a budget
• Proficient with Microsoft Outlook or similar software, Microsoft Office (Word, Excel, PowerPoint), and is capable of learning new software applications; experience with HRIS and Paylocity is a plus.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification a plus
  
  

Personal Skills And Abilities

• Strong leadership, supervision, and coaching skills
• Excellent analytical and strategic thinking abilities
• Demonstrated commitment to diversity, equity and inclusion.
• Demonstrated ability to critically evaluate systems and processes and execute change when necessary
• Persuasive, compelling presentation skills and the ability to explain complex concepts to a variety of audiences
• Team oriented with a collaborative leadership and work style
• Elevated verbal & written skills and the ability to successfully build relationships and interact with people of all backgrounds
• Ability to work independently; a proactive self-starter
• Excellent organizational, scheduling, prioritization, follow-through skills
• Dependable, flexible, and solutions-oriented
• Ability to manage sensitive information appropriately
  
  

PHYSICAL DEMANDS described here are representative of those that must be routinely met by an employee to successfully perform essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential duties.

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
  
  

WORKING CONDITIONS described here are representative of those that must be met by an employee while performing essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential duties.

• Requires flexibility in working hours to accommodate job demands
• Requires travel to various sites for meetings
  
  

Achievement Centers for Children offers generous paid time off (including a shut-down week during December holidays), schedule flexibility, excellent medical, dental and vision benefits, flexible spending account, and a retirement savings 403B plan with employer contribution.

ACC is a welcoming place to work so we hope that you will choose to join our team!

Achievement Centers for Children values and promotes diversity and is an Equal opportunity employer.