RO TRAINING SPECIALIST

Description

State of Idaho

Tax Commission Career Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

The Training Specialist supports the Revenue Operations division by developing, maintaining, and delivering training programs focused on division-specific processes, procedures, and reporting tools. This position plays a key role in promoting consistency and accuracy across operational functions by creating standardized training materials and procedural documentation. The specialist collaborates with subject matter experts to ensure content reflects current practices and supports the division’s goals for efficiency and service quality. Additionally, the role provides guidance on reporting functionalities and supports tools critical to performance tracking.

The starting rate for this position is $27.12 per hour.

This position is located at theBoise Office on the Chinden Campus, 11321 West Chinden Blvd, in Building 2.

Job Responsibilities:

• Instruction and evaluation.
  
  

Typical Responsibilities:

• determines requirements for specialized training courses;
• researches and assesses training needs;
• establishes training programs' objectives and designs appropriate courses;
• develops training material such as text, video, and slides with subject matter experts and develops course outlines and lesson plans;
• presents and evaluates training;
• monitors instructors and courses offered to ensure compliance with standards.
• Coordination/Administration.
  
  

Typical Responsibilities:

• oversees maintenance of training records and resource library;
• coordinates scheduling of training courses and facilities;
• coordinates agreements for development and presentation of training by subject matter experts and may coordinate instructor training seminars.
  
  

Detailed Responsibilities:

• Minimum Qualifications:
  
  

Good knowledge of: training theory.

Experience:

• performing needs assessments, developing training objectives, designing and developing coursework and evaluating the training;
• presenting training to adult groups in structured learning situations;
• using a variety of training methods.
  
  

Why Join Us?

• OUR VISION:Great people.Helping you. Serving Idaho.
• OUR MISSION:Benefit Idaho through courteous customer service, education, and fair tax administration.
• OUR VALUES:Fairness, Accountability, Integrity, Respect.
  
  

What Do Our Employees Say About Us?

• "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility."
• "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
• "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."
  
  

Follow us onLinkedInorFacebookto learn more about us! Questions? Contact us [email protected] 208-334-0478.

What's In It for You?

• Affordable benefits including medical, vision, and dental insurance
• PERSIdefined benefit retirement plan
• Paid sick and vacation leaves startaccruing your first day
• 11 paid holidays per year
• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks
• Permanent, full-time classified employment status after successful completion of an entrance probation
• Working in an office environmentwith other talented and highly motivated individuals
• Beautiful state campus with lots of free parking, walking paths, and centrally located in the valley on Chinden Blvd. in Boise
• The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)
  
  

Benefits may not be applicable for temporary or seasonal positions.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected]. (If you have a contact for applicant accommodations at your agency, please replace the contact information).

Preference may be given to veterans who qualify under state and federal laws and regulations.