Receptionist

In this position you will act as a first point of contact by phone as well as meet and greet all members, parents, visitors and others to the Union St. Clubhouse and ensure proper check-in and check-out procedures are followed. Assist with general clerical and administrative tasks.

Essential Functions And Responsibilities

• Provide front desk coverage between the hours of 2:00 pm- 8:00 pm, or as needed, on a daily basis. Greet members and parents as they enter the building and ensure that they follow proper check-in and check-out procedures.
• Greet parents and assist with member pick-up and distribute membership and program information and arranging for Club tours as necessary.
• Answer the telephone and direct calls to the appropriate extension. When necessary provide information regarding the daily Club program.
• Perform general clerical and administrative tasks and ensure the front desk is maintained in an orderly and professional manner at all times.
• Serve as a positive role model to the members to inspire them to realize their full potential.
• Perform other duties as assigned.
  
  

Job Qualifications, Knowledge, Skills And Abilities

• High School diploma or equivalent required and Associate’s degree in Business, Accounting or related discipline preferred and minimum of 1 years’ experience in administrative support preferably in a childcare setting preferred. Experience may be substituted for a lesser educational degree.
• Experience with MS Office Suite including MS Word, Excel and Outlook
• Demonstrated ability to be detail-oriented.
• Knowledge of basic math skills and ability to handle cash receipts and deposits.
• Knowledge of general business tasks and procedures including answering phones and dealing with the public.
• Ability to pass background screening including: criminal background screening and drug screening.
• Consistently display strong communication and interpersonal skills in a customer and employee friendly approach.
• Ability to consistently remain calm, focused and professional in a large group and/or high stress situation caused by conflict or difficult members or parents.