Admissions Coordinator

Description

About Us

The Aaron Center is a leading provider of outpatient mental health services in the Scranton, PA area. Since 1997, we’ve been a cornerstone of the community, committed to delivering compassionate, high-quality care to individuals and families. We offer a supportive, collaborative environment where clinicians can focus on what they do best, providing excellent patient care.

Position: Full-Time Admissions Coordinator

Location: Scranton, PA

Pay Range: $20.00 -$23.00 per hour

About The Role

This role serves as the first point of clinical engagement for new patients and plays a pivotal role in shaping their early experience with our services. The Intake coordinator helps set the tone for the therapeutic relationship, supports appropriate triage and care planning, and ensures that patients feel seen and understood. It is ideal for clinicians looking to deepen their understanding of assessment processes, diagnostic reasoning, and integrated care pathways.

Key Responsibilities

• Serve as the initial clinical point of contact for incoming patients, introducing them to the treatment process and setting the tone for a therapeutic alliance.
• Establish rapport and foster a welcoming, supportive environment.
• Conduct structured patient interviews.
• Collaborate with clinicians and team leaders
• Maintain accurate and timely clinical documentation in accordance with organizational policies.
• Observe and monitor client behavior
  
  

Qualifications

• A Bachelor's degree in a recognized clinical discipline, including Social Work, Psychology, rehabilitation, Activity Therapies, or Counseling, is required.
• Technological proficiency and ability to navigate EHR systems
• Commitment to high standards of clinical care and ethical practice
• Ability and willingness to complete documentation within an established timeframe
  
  

Skills

• Reliable
• Non-judgmental attitude with the ability to listen, empathize, and accept others.
• Excellent telephone and communication skills.
• Ability to work with in a team environment
• Adherence to ethical standards.
• Maintain confidentiality and professionalism at all times.
• Proficiency in English.
• Computer skills for electronic scheduling, billing, and future software use.
  
  

The Aaron Center & Hamidian Training Institute are Equal Opportunity Employers. All employees, independent contractors, vendors/business associates and applicants for employment are protected by federal, state and local laws designed to protect from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. Aaron Center and The Hamidian Training Institute screens and interviews candidates in person at our Scranton, PA location, and communicates with candidates from a verified email address associated with the Aaron Center and/or via a verified video chat platform. We will never ask for personal information or issue a job offer via phone only or chat feature. If you have questions about the authenticity of this job posting, contact Human Resources at 570 489 5561 x.1211. Aaron Center is an Equal Opportunity Employer.

We are committed to providing inclusive and accessible services. If you require accommodations to access our services, materials, or employment, please contact us directly at 570-489-5561 or [email protected].