Client Relationship Representative

Job Description

**Job Description**

We are looking for a **Client Relationship Representative** to serve as a key point of contact for our clients, ensuring their satisfaction, retention, and continued partnership with Beloform. This role requires strong interpersonal skills, excellent communication abilities, and a passion for delivering high-quality service. The ideal candidate will be proactive in identifying client needs and fostering long-term relationships.

**Responsibilities**

• Serve as the primary liaison between the company and assigned clients
• Understand client objectives and provide tailored support to meet their needs
• Maintain regular contact with clients via phone, email, and in-person meetings
• Address client inquiries, concerns, and feedback in a timely and professional manner
• Coordinate with internal departments to ensure client deliverables are met
• Prepare reports on account status and present updates to management
• Monitor client satisfaction and identify opportunities for upselling or renewals
• Support onboarding processes for new clients
  
  

Qualifications

**Qualifications**

• Bachelor’s degree in Business, Communications, or related field (preferred)
• 1–3 years of experience in client service, account management, or related roles
• Strong verbal and written communication skills
• Excellent problem-solving and organizational abilities
• Ability to multitask and manage time effectively
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Customer-focused mindset with attention to detail
  
  

Additional Information

**Benefits**

• Competitive annual salary: $56,000 - $63,000
• Opportunities for professional growth and advancement
• Comprehensive training and development programs
• Health, dental, and vision insurance packages
• Paid time off and company holidays
• Supportive and collaborative work environment