Medical Canvass Investigator

Frasco


Date: 1 day ago
City: Columbus, GA
Salary: $17 - $25 per hour
Contract type: Full time
Remote
Job Type

Full-time

Description

Research Title: Medical Canvass Investigator

Job Title: Research Investigator

Job Location: Fully Remote – equipment provided

Job Type: Full-Time, Billable Hours

Compensation: $17 - $22/hour

Reports To: Damien Smith

Full-Time Benefits

  • Paid Time Off and Paid Holidays
  • Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
  • 401K with Company Match

About Us

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

The Medical Canvass Investigator conducts desktop-based investigations to identify treatment locations for individuals under investigation and reports findings promptly and accurately. Candidates should have strong information-gathering skills, intellectual curiosity, and a diligent work ethic.

Essential Job Functions Include, But Are Not Limited To

  • Researching and conducting outbound calls to medical providers
  • Reviewing assignments to determine additional case objectives and client expectations
  • Communicating with clients and managers regarding assignments
  • Preparing detailed and accurate investigation reports and submitting findings promptly
  • Identifying any red flags or inconsistencies and making solid recommendations for further investigation
  • Balancing and tracking caseloads and inputting case-related time
  • Completing continual training related to HIPAA, permissible purpose, insurance investigations, and internal policies/procedures
  • Maintaining strict confidentiality and adhering to legal/ethical guidelines
  • Attending and testifying at hearings as needed
  • Possible training in additional tasks and investigation types

Requirements

Medical Canvass Investigator candidates must have:

  • An investigative or inquisitive mindset and curiosity
  • Excellent verbal and written English communication skills
  • Ability to communicate ideas effectively and professionally
  • Ability to work under pressure and meet deadlines
  • Ability to work both independently and as a team player
  • Attention and commitment to accuracy and detail
  • Strong computer skills with knowledge of Microsoft Office
  • Ability to multitask
  • Ability to model behaviors that reflect Frasco’s core values
  • A private investigator license if required by your residential state

Preferred Qualifications/Experience

  • Previous experience with outbound calls or medical call offices
  • Previous investigative experience
  • Bi-lingual in Spanish and English (fluent verbal and written)
  • Associate or bachelor's degree in criminal justice or related field
  • Quality control or report writing experience
  • Social media or OSINT experience is a plus

Frasco offers an excellent benefits package for Full-Time employees, including Health, Dental, Vision, and Life Insurance; Paid Time Off, Paid Holidays and 401(k) Plan with company match; as well as Ancillary Benefit and Employee Discount Programs.

The Medical Canvass Background Investigator is a Full-Time Hourly/Non-Exempt Position. Wage commensurate with experience.

Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years!

Ready to make a difference? Apply now!All replies are confidential EqualEmployment Opportunity Employer

PM18

Salary Description

$17 - $25 per hour

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