ECOM Dropship Coordinator

Job Details

Description

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Responsibilities

• Provide a world-class level of customer service to teammates and scheels.com customers
• Strong grasp of Scheels OMS functions and reporting
• Learning basic EDI documentation and managing/understanding backend software structures
• High-level attention to detail and regular input for accurate product data
• Garnerning vendor support for all brand/products assets from images, to copy, to product
• Daily monitoring of vendor/brand marketing efforts to support competitive pricing for Scheels, and understanding/supporting the invoice process
• Execute projects to routinely complete the task ahead of schedule, and update over an system’s lifespan
• Understanding of scheels.com order fulfillment processes and logistics/supply chain systems
• Learn the ability to be organized and seamlessly handle several projects and tasks and work at “the Scheels pace”
• Ability to work independently and with the team, becoming more and more self-managed
• Strong initiative for continuous improvement
  
  

Requirements

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
  
  

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
  
  

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward
  
  

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
  
  

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
  
  

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines
  
  

Education & Experience

• Ideal candidate will have an interest in obtaining an Associate’s Degree in Marketing, Merchandising, or related field
• Retail experience is beneficial, but not required
  
  

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.