Director of Surveillance

Norfolk, VA (Relocation Available)

Salary Range: $100,000 - $110,000 + Benefits.

Exciting Leadership Opportunity: Surveillance Department Manager!

Are you ready to take your career to the next level? We’re looking for a dynamic and experienced individual to oversee all aspects of our Surveillance Department. In this pivotal role, you’ll ensure compliance with gaming regulations and company policies while maintaining a top-notch, highly efficient surveillance operation. This is your chance to lead a team that plays a critical role in the integrity and security of the property.

Key Responsibilities

• Lead and manage the Surveillance Department, ensuring regulatory compliance and adherence to internal controls.
• Serve as the primary liaison between the property and the gaming commission.
• Supervise, train, and develop surveillance staff to optimize their performance in observing both gaming and non-gaming activities.
• Respond swiftly and decisively to suspicious or unusual activities that may violate gaming regulations.
• Oversee hiring, training, and disciplinary actions for team members, fostering a high-performance team.
• Drive operational efficiency and productivity within the department.
• Conduct training and testing across all gaming areas to ensure compliance with regulations and policies.
• Prepare regular, insightful reports on department activities and concerns.
• Ensure confidentiality is upheld within the department at all times.
• Collaborate with law enforcement and internal teams on investigations.
• Develop and maintain a strategic plan for the Surveillance Department, with regular updates for management.
• Foster strong interdepartmental relationships to ensure effective operational support across the property.
• Stay ahead of industry trends by researching and integrating best practices to ensure compliance with evolving regulations.
• Manage surveillance inventory and ensure the smooth operation of all equipment.
• Lead the transition from tape media to digital surveillance systems, planning and overseeing implementation and ongoing maintenance.
• Prepare and maintain the department’s budget.
• Contribute to additional projects and tasks as assigned by management.
  
  

Qualifications:

• Must be at least 21 years of age.
• A minimum of 5 years of surveillance experience, with supervisory experience preferred.
• In-depth knowledge of table games rules, procedures, and gaming regulations.
• Proficient with surveillance software and Microsoft Office programs.
• Familiarity with surveillance equipment like handheld radios and video recording systems.
• Ability to obtain and maintain required certifications and licenses as per local gaming regulations.
  
  

Why Join Us?

This is your chance to step into a leadership role, work in an exciting environment, and make a real impact in the world of gaming security. If you’re an experienced professional with a passion for surveillance and management, we want to hear from you! Apply today and join a team dedicated to excellence.

For more information, apply or contact me at [email protected]!