Records Retrieval Background Investigator

Job Type

Full-time

Description

Job Title: Research Investigator 1

Job Location: Fully Remote – equipment provided

Job Type: Full-Time, Billable Hours, Non-exempt

Compensation: $17 - $20/hour, paid weekly

Reports To: Regional Manager

Full-Time Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match
  
  

We are seeking a detail-oriented and intellectually curious Research Investigator to join our Research and Litigation Support Department. This fully remote, full-time role involves conducting desktop-based investigations and record retrievals to support insurance claims and fraud investigations. The ideal candidate is a self-starter with a strong work ethic, possesses excellent analytical skills, and has a passion for uncovering information.

Essential Job Functions Include, But Are Not Limited To

• Conduct desktop investigations using online databases and public records to locate individuals, assets, and background information
• Retrieve various records including court documents, police reports, medical records, and death certificates
• Perform searches across multiple jurisdictions: county, state, and federal criminal and civil courts, sex offender registries, and sanction/debarment lists
• Prepare clear, concise, and objective investigative reports
• Review case assignments and documentation to determine investigative objectives and client expectations
• Maintain accurate daily timesheets and expense reports
• Provide litigation support and assist with subpoena-related tasks
• Communicate professionally with internal teams and clients
• Maintain confidentiality and handle sensitive or graphic content with discretion
  
  

About Us

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Requirements

Records Retrieval Research Investigator candidates must have:

• Exceptional attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Ability to analyze and synthesize large volumes of information
• Strong organizational and time management skills; ability to prioritize and multitask
• Proficiency in Microsoft Office and general PC literacy
• Typing speed of 50+ WPM
• Ability to work independently and collaboratively in a remote environment
• Must pass comprehensive background checks (National, Federal, and County)
• Willingness to adapt to unpredictable schedules and changing priorities
• Ability to work during corporate business hours
• Ability to model behaviors that reflect Frasco’s core values
• If required by your residential state, a private investigator's license or the ability to obtain
  
  

Preferred Qualifications/Experience

• Associate’s or Bachelor’s degree in Criminal Justice or a related field
• Minimum 2 years of experience in investigations, record research, or a litigation support environment
• Strong knowledge of public records, subpoenas, and investigative research techniques
• Military veterans are strongly encouraged to apply
• Multilingual is a plus
  
  

Additional Information

• Approximately 40 hours per week
• Opportunities for cross-training and career development
  
  

Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years!

Ready to make a difference? Apply now!All replies are confidentialEqual Employment Opportunity Employer

PM18

Salary Description

$17 - $20 per hour