Junior Operations Analyst, Resi

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Job Summary:

Resi Media, LLC, a Pushpay company, is a technology leader in broadcasting content globally. The Junior Operations Analyst will support and optimize the operational infrastructure of the GTM team through data analysis, process improvement, and tool optimization.

Responsibilities:

• Pull data for various GTM initiatives and needs.

• Develop and maintain dashboards and reports to track KPIs such as pipeline growth, conversion rates, and revenue attainment.

• Ensure data accuracy and consistency across GTM systems and tools.

• Track GTM initiative performance against objectives, highlighting areas of success and opportunities for improvement.

• Partner with GTM stakeholders to identify inefficiencies and implement scalable operational workflows.

• Document and optimize existing processes, creating templates to drive consistency.

• Support system integration efforts to ensure seamless data flow and operational alignment.

• Assist in evaluating, implementing, and maintaining tools that enhance GTM team effectiveness, such as CRM platforms, data visualization tools and project management software.

• Monitor tool usage and adoption, providing training and support as needed to maximize ROI.

Qualifications:

Required:

• BA/BS degree preferred or equivalent practical experience.

• 1-2+ years of experience in analytics, operations, sales operations, marketing operations, or related analytical roles.

• Strong skills in CRM systems (e.g., Salesforce)

• Strong analytical skills with experience in data visualization and reporting tools (e.g., Tableau, Looker, Redash, etc.)

• Proficiency in SQL for querying and managing data across relational databases.

• Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.

• Strong interpersonal and communication skills, with an ability to collaborate effectively across teams.

Preferred:

• Knowledge of project management tools (e.g., Asana, Jira) and experience with data hygiene and governance practices is a plus.

• Experience working in faith-based or SaaS industries is preferred, but not required.

Company:

Resi is a leader in the video delivery space specializing in high quality transmission for web, multisite, and on-demand streaming. Founded in 2014, the company is headquartered in Allen, Texas, USA, with a team of 51-200 employees. The company is currently Growth Stage.