Quality Control Processor
Complete Staffing Solutions
Date: 3 weeks ago
City: Lynn, MA
Contract type: Full time
Purpose/Objective
The Quality Control Processor is responsible for ensuring that all loan files and documents have been executed correctly according to the applicable regulatory requirement and the Bank’s internal policies and procedures, and that all loans are booked in a timely manner. The QC Processor is also responsible for assisting with many administrative tasks in the office, including but not limited processing the mail, pulling mortgages, and processing fees and payoffs.
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The Quality Control Processor is responsible for ensuring that all loan files and documents have been executed correctly according to the applicable regulatory requirement and the Bank’s internal policies and procedures, and that all loans are booked in a timely manner. The QC Processor is also responsible for assisting with many administrative tasks in the office, including but not limited processing the mail, pulling mortgages, and processing fees and payoffs.
- MAJOR RESPONSIBILITIES:
- Review originated consumer loans for Quality Control purposes.
- Ensure proper documentation is received and uploaded to the Loan Origination system.
- Communicate with other departments on any outstanding issues/concerns.
- Update loan origination system data and other system with accuracy and compliance. Maintains up to date notes in loan origination system for management reporting.
- Continually educates branch staff on product information, legal requirements, and policy guidelines.
- Process the mail, tickets, and checks.
- Assist with many administrative duties in the office
- REQUIREMENTS:
- Advanced communication and negotiating skills are necessary to work in this fast-paced environment.
- Must work well independently and seek assistance when needed.
- Effectively communicate with Branches and others.
- Maintain comprehensive application notes throughout the loan origination process.
- Ensure compliance with all bank policies and procedures.
- Participate in special projects as required by management.
- Familiar with all Consumer Lending products.
- Able to lift boxes and pack items.
- Minimum 1 year banking experience preferred; solid working knowledge of the Home Equity Line of Credit product is preferred.
- Experience processing all consumer lending products preferred.
- Experience using Point of Sale delivery channel BLEND and Loan Origination system CRIF.
- Superior communication, organizational, multitasking, and interpersonal skills required
- Attention to detail
- Strong computer skills (Word – Excel)
- Experienced in a fast-paced high-volume environment
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