Director of Facilities

Description

Position Function:

The Director of Facilities provides strategic leadership and oversight for the maintenance, repair, operations, and safety of ACH Child and Family Services’ facilities, grounds, and vehicle fleet. This role is responsible for ensuring that all ACH buildings and equipment are safe, clean, operational, and compliant with licensing and regulatory standards. The Director develops systems, processes, and policies that support high-functioning facilities operations and preventative maintenance and serves as a key liaison to agency leadership on facilities-related planning and risk mitigation.

The Director of Facilities supervises the Facilities Manager and oversees the broader maintenance team and vendor relationships to ensure the efficient and cost-effective upkeep of agency-owned and leased properties. The Director operates with a high degree of autonomy and decision-making authority and partners closely with the CFO on facilities budgeting and capital improvement planning. This role requires sensitivity to the cultural and socioeconomic characteristics of the population served, as well as a commitment to ACH’s mission, values, and service excellence.

Education Requirements

• College degree preferred.
  
  

Experience Requirements

• Minimum of five years managing maintenance operations across multiple commercial buildings and vehicles.
• Proven experience supervising facilities staff and contractors.
• Demonstrated success in developing and managing preventative maintenance programs.
• Experience procuring, negotiating, and managing service contracts (groundskeeping, janitorial, utilities, security, etc.).
• Knowledge of applicable local, state, and federal safety, building, and licensing regulations.
• Experience with facilities management systems and budget forecasting.
  
  

Functional Requirements

• Strong interpersonal, organizational, and leadership skills.
• Ability to develop and implement work systems and lead performance-based teams.
• Effective communication with contractors, suppliers, and ACH staff.
• Proficiency in evaluating facility conditions, setting priorities, and making data-driven decisions.
• Ability to tolerate physical activity including walking, standing, climbing, lifting (up to 100 lbs), and squatting.
• Ability to respond to emergencies and assess health, safety, or occupational hazards.
• Valid Texas driver’s license and the ability to operate various agency vehicles, including multi-passenger vans, trucks, tractors, and riding mowers.
• Driving record must meet agency insurance guidelines.
• Must be able to successfully complete a background check, drug screen, and a TB test.
• Must be available to respond to after-hours emergencies and serve in an on-call rotation as needed, including nights, weekends, and holidays
  
  

Working Conditions

Exposure to hazards in light industrial work settings (e.g., hand tools, welders, power saws, cleaning chemicals). Environment will also consist of external settings, with associated heat and cold exposures. Travel to various agency locations with a 10-county service area may be required.

Exposure To Confidential Information

Maintain confidentiality & follow policies related to personnel records, client records, financial, operational, insurance and procurement information and records.

Key Expectations/Responsibilities

Leadership & Strategic Planning

• Maintain high ethical standards in alignment with the ACH Code of Ethics.
• Provide strategic leadership, planning, and vision for all ACH facilities operations.
• Develop and maintain long-range plans for property management, capital improvements, and maintenance systems.
• Build a culture of service, accountability, and excellence within the Facilities Department.
• Supervise the Facilities Manager and oversee performance and development of maintenance staff and contractors.
• Complete annual performance evaluations and provide regular performance feedback.
• Ensure all department staff complete required training and certifications.
• Systems & Process Development
• Develop and maintain a comprehensive database of facility assets, preventative maintenance schedules, warranties, and repair histories.
• Establish and manage systems for tracking work orders, requests, inspections, and maintenance activities.
• Implement preventative maintenance and inspection plans for buildings, vehicles, and safety systems.
• Maintain documentation on all building maintenance, inspections, and repairs.
• Evaluate and continuously improve the maintenance request and response system.
  
  

Compliance & Risk Management

• Ensure compliance with local, state, and federal regulations, including licensing standards, fire codes, OSHA, ADA, and other safety standards.
• Maintain documentation and compliance for safety equipment and inspections (fire extinguishers, alarm systems, sprinklers, gas lines, etc.).
• Coordinate all required annual inspections and ensure timely remediation of findings.
• Provide or coordinate safety, emergency response, and infection control training as required.
  
  

Facilities Operations & Oversight

• Ensure all agency facilities are clean, attractive, organized, and in good working order.
• Prioritize and assign work in a manner that maximizes efficiency and minimizes cost.
• Oversee upkeep and replacement of all agency vehicles.
• Purchase office furniture and maintenance supplies based on program and operational needs.
• Establish and maintain organization of all equipment and storage spaces.
• Ensure all landscaping and grounds are maintained through contracts, staff, or volunteers.
• Complete hands-on maintenance work as needed.
  
  

Vendor & Contract Management

• Evaluate, negotiate, and manage service contracts (janitorial, utilities, HVAC, landscaping, pest control, etc.).
• Serve as the liaison between ACH and service providers and ensure contract compliance.
• Monitor contractor performance and address service issues proactively.
  
  

Budgeting & Financial Oversight

• Assist the CFO in the preparation and monitoring of the facilities budget.
• Track and forecast facility-related expenditures and identify cost-saving opportunities.
• Provide regular reporting to the CFO regarding facility status, safety issues, and budget variances.
  
  

Interdepartmental Collaboration

• Work collaboratively with all departments to ensure facilities meet programmatic, licensing, and client care needs.
• Ensure communication and coordination across departments for inspections, repairs, moves, and construction projects.
  
  

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position

Requirements

Education Requirements:

• College degree preferred.