Executive Assistant

We are seeking a highly organized, initiative-taking, and professional Executive Administrative Assistant to provide high-level support to our executive team. This role is ideal for someone with a keen attention to detail, effective communication skills, and the ability to manage multiple priorities efficiently and discreetly.

The Executive Administrative Assistant plays a critical role in ensuring the executive team can focus on strategic priorities by managing day-to-day administrative operations and key support functions. Responsibilities range from managing schedules and coordinating meetings to supporting major events and preparing communications.

Key Responsibilities

Administrative and Operational Support

• Manage executive calendars and travel arrangements
• Schedule and manage monthly Town Halls, FLT (Franchise Leadership Team) meetings, and Meet Your Team Day
• Prepare and edit reports, presentations, and internal communications
• Manage confidential correspondence and communications on behalf of executives
• Submit monthly expense reports for executive team
• Maintain office supplies and coordinate purchasing
• Manage quarterly team member awards and employee of the year award
  
  

Technology & Systems

• Manage and update data in FranConnect
• Maintain and manage the FBC Contact List
• Oversee updates to the Operations Flipbook
• Track and report on UWIN performance metrics
• Manage and complying data from Service Titan
• Manage and complying with data from Qvinci
  
  

Communications & Event Planning

• Plan, coordinate, and support company meetings and events including:
• National Convention / Conference
• Regional Meetings
• Pinnacle Meeting
• BOOT program coordination (set-up and tear-down)
• Design, format, and distribute the monthly "Round Up" internal newsletter
• Schedule and distribute company-wide communications
  
  

Stakeholder Engagement & Special Projects

• Support requests from EVP, President, COO, VPs, FBCs, Marketing, and staff
• Coordinate planning and communication across teams and departments
• Manage special projects as assigned by the executive team
  
  

Qualifications

Education

• Associate or bachelor's degree preferred (Business Administration or related field); relevant experience may substitute
  
  

Experience

• 2-3 years of experience in an executive assistant or administrative support role
• Prior experience in project coordination, event planning, or business administration is highly valued
  
  

Skills & Knowledge

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Proficiency in Microsoft Copilot
• Familiarity with FranConnect or similar CRM tools is a plus
• Proficiency with Zoom and Teams software
• Excellent time management and organizational skills
• Exceptional verbal and written communication skills
• Strong people skills with a high degree of professionalism
• Ability to manage confidential and sensitive information with discretion