Service Account Coordinator
Captura Hall
Date: 2 weeks ago
City: Miami Beach, FL
Salary:
$59,000
-
$65,000
per year
Contract type: Full time
Job Description
**Job Description**
We are seeking a detail-oriented and client-focused **Service Account Coordinator** to join our team in Tampa, FL. In this role, you will serve as a primary point of contact for our clients, ensuring that service requests are managed efficiently and client expectations are consistently exceeded. You will work closely with internal teams to coordinate service delivery, maintain account records, and support ongoing client satisfaction.
**Responsibilities**
**Qualifications**
**Benefits**
**Job Description**
We are seeking a detail-oriented and client-focused **Service Account Coordinator** to join our team in Tampa, FL. In this role, you will serve as a primary point of contact for our clients, ensuring that service requests are managed efficiently and client expectations are consistently exceeded. You will work closely with internal teams to coordinate service delivery, maintain account records, and support ongoing client satisfaction.
**Responsibilities**
- Act as the liaison between clients and service teams to coordinate timely and effective service delivery
- Manage client inquiries, resolve issues, and provide updates on account status
- Maintain accurate records of client accounts, service activities, and communication
- Support account management with reporting, scheduling, and client onboarding
- Monitor project timelines, ensuring deadlines are met and services align with expectations
- Identify opportunities to enhance client satisfaction and provide recommendations to internal teams
- Collaborate with departments such as operations, billing, and sales to streamline account coordination
**Qualifications**
- Bachelor’s degree in Business Administration, Communications, or a related field (preferred)
- 2+ years of experience in account coordination, client services, or administrative support
- Excellent organizational and multitasking abilities
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Ability to work independently while contributing to a collaborative environment
- Customer-focused mindset and strong problem-solving skills
**Benefits**
- Competitive salary: $59,000 - $65,000 per year
- Opportunities for professional growth and internal advancement
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
- On-the-job training and skill development programs
- Supportive and team-oriented work environment
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