Urgent Care Veterinary Practice Manager

Department: UrgentVet Hospitals

Location: UrgentVet - Coon Rapids

Compensation: $65,000 - $85,000 / year

Description

Are you an experienced Veterinary Practice Manager with a passion for team leadership and veterinary business operations? UrgentVet is offering a $5,000 sign-on bonus for a dynamic Practice Manager to lead our team. This role presents an exciting opportunity for a skilled professional eager to advance their career and contribute to delivering exceptional veterinary care.
About UrgentVet:UrgentVet is redefining the urgent veterinary care experience by bridging the gap between general practice and emergency care. Our unwavering mission is to provide timely assistance to people and their cherished pets when they need it most. Urgency is the heartbeat of our organization, and we excel in delivering swift and compassionate care.

UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our single-doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment.
About the Position:The Practice Manager is pivotal in the hospital team, overseeing day-to-day operations to ensure efficient after-hours acute care delivery while fostering a positive work culture.

As the Practice Manager, your mission is to lead your team and oversee your hospital in harmony with the UrgentVet ethos, actively cultivating culture, engagement, efficiency, growth, and financial stability.

We’re excited to offer a $5,000 sign-on bonus to welcome the right candidate to our team.


Preferred applicants have experience in veterinary medicine, people management, and are comfortable working alongside veterinarians.

Position Details

• Patient Advocacy: Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy. Ensure a compassionate and client-centric approach to pet care.
• Community Engagement and Brand Ambassadorship: Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care. Serve as a prominent brand ambassador for UrgentVet within the local community.
• Inclusive Workplace Culture: Foster a safe and inclusive work environment where diversity is celebrated, and every team member feels valued.

Additional Details:

• • Reports to the Regional Director of Operations, UrgentVet
  • Typically scheduled 40-45 hours/week and, because of the nature of the veterinary profession, longer hours are likely from time to time
  • Work schedule includes nights, weekends, and holidays (NO OVERNIGHTS). Work hours are 3-11pm on weekdays and 10am-8pm on weekends.
    
    

Skills, Knowledge, and Expertise

Emotional Intelligence and Communication

• Empathetic, effective communicator; builds trust
• Strong listener with timely follow-through
• Self-aware, coachable, and growth-oriented
• Skilled in conflict resolution and negotiation

Leadership and Team Management

• Visionary, humble leader; inspires and motivates
• Proven manager with vet/related field experience
• Accountable, proactive, and adaptable
• Promotes collaboration, inclusivity, and professionalism
• Strong at delegation, performance assessment, and team development

Operational Expertise and Business Acumen

• Knowledge of vet operations and industry standards
• Critical thinker with strong time management
• Proactive, flexible, and results-driven
• Understands financials and growth strategies
  
  

Benefits

• Opportunity for career advancement as UrgentVet Pet Clinic continues to grow and expand clinic locations throughout the country
• Tuition assistance for prospective Veterinary Technician Students
• Tuition reimbursement for Credentialed/Registered Veterinary Technicians
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Bonus potential based on performance