Leasing Agent

Description

Become the Heart of Our Leasing Team at Marcola Apartment Homes Visit Marcola!

Do you love helping people find the perfect place to call home? Marcola Apartment Homes in Springfield, Oregon, is looking for a warm, energetic, and professional Leasing Agent to join our growing team. This is your opportunity to represent one of Salem’s newest luxury communities and play a key role in building a vibrant resident experience from the ground up.

Marcola Apartment Homes is a modern apartment community located in the heart of Springfield, offering a collection of thoughtfully designed studio, one-, two-, and three-bedroom homes. Each apartment features contemporary finishes, including quartz countertops, plank flooring, air conditioning, and in-unit washers and dryers. Residents enjoy access to premium amenities such as a state-of-the-art fitness center, seasonal outdoor pool and spa, community clubhouse, EV charging stations, and beautifully landscaped outdoor spaces. With complimentary cable and Wi-Fi included, Marcola delivers an exceptional living experience in a convenient and connected location.

As our Leasing Agent, you'll be the welcoming face of Marcola—introducing prospective residents to their new home, guiding them through the leasing process, and delivering exceptional service every step of the way.

Leasing Agent - Marcola Apartment Homes

Location: Marcola Apartment Homes located at 2700 Pierce Parkway, Springfield, OR 97477

Property Size: 369 units

Schedule: Full-time, 40 hrs/wk, Thursday through Monday, 9:00am – 6:00pm, 60-minute unpaid lunch

Pay Range: $18.00 - $20.00 per hour, DOE (Eligible for monthly bonuses through Stratum’s Lease-up Incentive Bonus Plan, based on leasing performance, renewals, and resident engagement)

Classification: Non-exempt, eligible for overtime pay

Cell Phone Stipend: $50/month or $600/year

About Us

At Stratum, we are a future-focused property management company dedicated to fostering an environment where employees and communities thrive. Guided by the core meaning of "Stratum"—a foundation for growth and stability—we build opportunities for both personal and professional development.

Our mission is to empower our employees to provide outstanding, resident-focused service while cultivating a workplace built on integrity, collaboration, and innovation.

At Stratum, you won’t just fill the role of Leasing Agent—you’ll be part of a dynamic and inclusive team that is redefining what it means to build thriving communities. Join us and grow with us!

Leasing Agent Key Responsibilities

• Engage with prospective residents by learning their needs and guiding them through the leasing process.
• Showcase the property by conducting tours and highlighting community amenities.
• Process applications and prepare move-in and renewal documentation.
• Maintain marketing efforts by updating listings, tracking leads, and creating activity reports.
• Address resident concerns by investigating issues and providing resolutions.
• Ensure property presentation by inspecting common areas, tour paths, and model units.
• Assist with marketing initiatives, including community surveys and outreach.
• Support general property operations by maintaining a clean and welcoming environment.
  
  

What We’re Looking For In a Leasing Agent

• Experience: Previous property management or customer service experience preferred.
• Skills: Strong communication, time management, and organizational abilities.
• Tech: Proficiency with Microsoft Office 365, email, and digital platforms.
• Interpersonal: High energy with a can do attitude! Ability to build positive relationships with prospective and current residents.
  
  

Physical Requirements: This position requires lots of enthusiasm with frequent standing, walking, sitting, bending, stooping, twisting, and talking. Employees must regularly use repetitive motions of the hands, wrists, and fingers to handle documents and operate office equipment. Occasional lifting of up to 50 pounds, climbing stairs or stepstools, and pushing or pulling may be required. The role may involve working indoors and outdoors in varying weather conditions, inspecting property grounds, and operating a golf cart. Motor skills and coordination are necessary to safely perform tasks, and the ability to remain focused and effective during periods of high stress is essential.

Leasing Agent Benefits & Perks

• Competitive pay with performance-based bonuses
• Health, Dental and Vision insurance, Life and AD&D Life Insurance, Employee-paid voluntary insurance options.
• 401(k) Stratum offers a 100% match on employee contributions, up to 4% of your annual salary.
• Employee Assistance Program available on your first day of employment, including your immediate family
• Paid holidays including your birthday!
• Paid sick time
• Monthly Stipend: $50 cell phone stipend
• Mileage reimbursement for approved business-related travel
• Exciting Monthly Bonus Opportunities through Stratum’s Lease-up Incentive Bonus Plan – rewarding you for leasing success, renewals, and community engagement.
  
  

Why Choose Stratum?

At Stratum, we invest in your success. We provide a supportive and engaging work environment where your contributions are valued. Join us and be part of a company that prioritizes professional development, teamwork, and resident satisfaction.

Additional Information

Background Check: Employment is contingent upon a successful background check after signing a conditional offer of employment.

E-Verify: We are an E-Verify employer and will verify work eligibility for new or rehired employees.

EEO Employer: Stratum is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable workplace. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, genetic information, veteran status, marital status, familial status, source of income, expunged juvenile record, or any other characteristic protected under federal, state, or local laws. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

How To Apply

If you’re ready to start a rewarding career as a Leasing Agent with Stratum at Marcola Apartment Homes, apply today! Submit your resume and a brief cover letter detailing your experience and passion for customer service.

Join us and help make Marcola a thriving community!