Assistant Commissioner
NYC Administration for Children's Services
Date: 3 weeks ago
City: Manhattan, NY
Salary:
$192,000
-
$202,000
per year
Contract type: Full time
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $192,000.00-$202,000.00
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE COMPUTER SYSTEMS MANAGER TITLE.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The New York City (NYC) Administration for Children’s Services’ (ACS) Office of Information Technology (OIT) is responsible for providing high quality, reliable, and sustainable technology services, and support to meet the needs of the families and children we serve through ACS, its vendor partners and other City agencies.
ACS is creating a new organizational unit within OIT called Digital Product Strategy and Solutions (DPSS). The mission of DPSS will be to advance OIT’s mission by translating vetted ideas into scalable, user-centered digital products. With a focus on product strategy, delivery discipline, and outcomes the office will ensure that technology solutions improve services for children, families, and frontline staff across the agency. To lead this area, OIT is seeking a dynamic and strategic leader to serve as Assistant Commissioner of Digital Product Strategy and Solutions (DPSS). This role offers a unique opportunity to help transform ACS’s digital service delivery by leading the execution and scaling of user-centered digital products that support one of the largest and most impactful child welfare systems in the nation.
Reporting to the Chief Information Officer (CIO), the Assistant Commissioner will lead multiple product teams responsible for turning strategic ideas into actionable, scalable, and outcome-driven digital solutions. DPSS will work in partnership with program divisions, technology teams, and external stakeholders to ensure products are aligned with agency priorities, deliver measurable value, and continuously improve based on user feedback and operational data.
The selected candidate will be responsible for performing the following duties, but not limited to:
Lead Digital Product Strategy and Execution
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #722731
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
COMPUTER SYSTEMS MANAGER - 10050
Minimum Qualifications
Preferred Skills
The selected candidate should possess the following: - Proven leadership in digital product management, portfolio governance, or enterprise solution delivery in a complex organization. - Strong background in agile delivery, stakeholder engagement, and translating program needs into technology solutions. - Demonstrated ability to lead cross-functional teams in a public-sector or mission-driven environment. - Excellent communication, strategic planning and organizational change management skills. - Familiarity with the child welfare or human services sector is strongly preferred.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $103,355.00 – $260,030.00
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE COMPUTER SYSTEMS MANAGER TITLE.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The New York City (NYC) Administration for Children’s Services’ (ACS) Office of Information Technology (OIT) is responsible for providing high quality, reliable, and sustainable technology services, and support to meet the needs of the families and children we serve through ACS, its vendor partners and other City agencies.
ACS is creating a new organizational unit within OIT called Digital Product Strategy and Solutions (DPSS). The mission of DPSS will be to advance OIT’s mission by translating vetted ideas into scalable, user-centered digital products. With a focus on product strategy, delivery discipline, and outcomes the office will ensure that technology solutions improve services for children, families, and frontline staff across the agency. To lead this area, OIT is seeking a dynamic and strategic leader to serve as Assistant Commissioner of Digital Product Strategy and Solutions (DPSS). This role offers a unique opportunity to help transform ACS’s digital service delivery by leading the execution and scaling of user-centered digital products that support one of the largest and most impactful child welfare systems in the nation.
Reporting to the Chief Information Officer (CIO), the Assistant Commissioner will lead multiple product teams responsible for turning strategic ideas into actionable, scalable, and outcome-driven digital solutions. DPSS will work in partnership with program divisions, technology teams, and external stakeholders to ensure products are aligned with agency priorities, deliver measurable value, and continuously improve based on user feedback and operational data.
The selected candidate will be responsible for performing the following duties, but not limited to:
Lead Digital Product Strategy and Execution
- Oversee a portfolio of digital products aligned with agency strategic priorities.
- Translate approved concepts into delivery-ready product roadmaps and ensure execution through agile, user-centered practices.
- Lead portfolio planning and governance processes to ensure resources are allocated toward high-value initiatives with clear impact metrics, timelines, and alignment with agency goals.
- Ensure all products are developed with a strong focus on the needs of frontline staff and families.
- Drive continuous improvement through iterative development, data analysis, and structured user feedback.
- Partner closely with internal program divisions, IT service areas (e.g., infrastructure, security) and external stakeholders (e.g., OTI, OCFS) to ensure digital solutions are feasible, secure, and sustainable.
- Lead and mentor multiple product teams of product managers, business analysts, developers and quality assurance staff.
- Develop executive-level reporting and communication for the CIO and Commissioner on digital product performance, value realization, and delivery progress.
- Ensure digital products follow established SDLC and project management practices.
- Maintain oversight of vendor partners, quality assurance, and operational readiness.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #722731
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
COMPUTER SYSTEMS MANAGER - 10050
Minimum Qualifications
- A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
- A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.
Preferred Skills
The selected candidate should possess the following: - Proven leadership in digital product management, portfolio governance, or enterprise solution delivery in a complex organization. - Strong background in agile delivery, stakeholder engagement, and translating program needs into technology solutions. - Demonstrated ability to lead cross-functional teams in a public-sector or mission-driven environment. - Excellent communication, strategic planning and organizational change management skills. - Familiarity with the child welfare or human services sector is strongly preferred.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $103,355.00 – $260,030.00
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