Guest Services Representative - Guest Services - Bayfront Health

BAYFRONT HEALTH


Date: 10 hours ago
City: Saint Petersburg, FL
Contract type: Full time
Provides directions to guests/team members within the hospital system, and the Orlando area.

Essential Functions

  • Escorts guests to their in-hospital destinations as needed.
  • Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person.
  • Provides information to all hospital team members.
  • Responds to needs of guests/team members either on the phone or in person.
  • Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs.
  • Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health.
  • Assists Social Service with transportation and hotel or flight arrangements for patients and their families.
  • Displays a caring attitude as well as sensitivity to the needs/concerns of customers.
  • Presents a professional image in dress, hygiene and communications skills.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.¿


Other Related Functions

  • Attends in services/meetings as required.
  • Completes all mandatory education.
  • Assume the responsibility for professional growth and development
  • Other duties as assigned.


Education/Training

  • High School diploma or equivalent.


Licensure/Certification

  • None.


Experience

  • Two (2) years of experience in a customer service setting.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume