Customer Service Representative

TapTalent.ai


Date: 6 hours ago
City: Kalamazoo, MI
Contract type: Full time
Remote
We're Hiring: Customer Service Representative!

We are seeking a dedicated and empathetic Customer Service Representative to provide exceptional support to our valued customers. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping others while maintaining high service standards.

Location: Kalamazoo, United States

Work Mode: Work from anywhere

Role: Customer Service Representative

What You'll Do

Handle customer inquiries via phone, email, and chat

Resolve customer issues and complaints efficiently

Maintain accurate customer records and documentation

Provide product information and recommendations

Collaborate with team members to improve service quality

Meet performance metrics and quality standards

What We're Looking For

Excellent verbal and written communication skills

Strong problem-solving and critical thinking abilities

Patience and empathy when dealing with customers

Proficiency in computer systems and software

Ability to work independently in remote environment

Previous Customer Service Experience Preferred

Ready to make an impact? Apply now and let's grow together!

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