Client Relationship Representative

Every Word Code


Date: 10 hours ago
City: Miami Beach, FL
Salary: $51,000 - $58,000 per year
Contract type: Full time
Job Description

**Job Description**

We are seeking a dedicated and professional **Client Relationship Representative** to join our team in Miami, FL. In this role, you will be the main point of contact for clients, ensuring satisfaction, addressing concerns, and supporting long-term partnerships. This position is ideal for someone who excels in communication, problem-solving, and customer care.

**Responsibilities**

  • Build and maintain strong relationships with clients through regular communication and support
  • Act as a liaison between clients and internal departments to ensure project goals are met
  • Address client inquiries and resolve issues in a timely and professional manner
  • Track client feedback and identify opportunities to improve services
  • Assist with account management, documentation, and contract renewals
  • Provide updates to management on client satisfaction and retention metrics

Qualifications

**Qualifications**

  • Bachelor’s degree in Business, Communications, or a related field preferred
  • Proven experience in customer service, account management, or client relations
  • Strong verbal and written communication skills
  • Excellent organizational and time-management abilities
  • Ability to handle multiple priorities and meet deadlines
  • Proficiency in Microsoft Office Suite and CRM software

Additional Information

**Benefits**

  • Competitive salary ranging from $51,000 to $58,000 per year
  • Opportunities for career growth and professional development
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Supportive and collaborative team environment
  • Ongoing training and mentoring programs

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