Customer Account Representative
Style Netbox
Date: 2 weeks ago
City: Modesto, CA
Salary:
$27
-
$31
per hour
Contract type: Full time
Job AdvertisementPosition: Customer Account RepresentativeCompany: Style NetboxLocation: Modesto, CASchedule: Monday to Friday | 8-hour shiftsSalary: $27 - $31 per hour
About Us
At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.
Job Description
A Customer Account Representative serves as the primary liaison between clients and our creative team. You will be responsible for managing customer accounts, ensuring client satisfaction, and coordinating with internal departments to deliver high-quality marketing solutions. Your role is vital in maintaining strong, long-lasting client relationships and supporting the growth of our brand.
Responsibilities
Serve as the main point of contact for assigned client accounts
Understand client needs and communicate them effectively to creative and marketing teams
Ensure timely delivery of services in line with client expectations
Monitor project progress and manage timelines and deliverables
Prepare and present reports on account status
Identify opportunities to grow accounts and contribute to client retention
Resolve issues and handle client concerns with professionalism
Maintain detailed records of interactions and transactions
Qualifications
Previous experience in customer service, account management, or client relations
Strong interpersonal and communication skills
Ability to manage multiple accounts and meet deadlines
Excellent organizational and problem-solving abilities
Proficiency in Microsoft Office and CRM systems
Detail-oriented with a proactive approach
High school diploma or equivalent; associate or bachelor’s degree preferred
Benefits
Competitive hourly pay: $27 - $31
Monday to Friday schedule with consistent hours
Growth opportunities within the company
Supportive and creative work environment
On-the-job training and skill development
Join Style Netbox and be part of a team where your communication skills and client-focused mindset can thrive in a dynamic, creative environment.
About Us
At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.
Job Description
A Customer Account Representative serves as the primary liaison between clients and our creative team. You will be responsible for managing customer accounts, ensuring client satisfaction, and coordinating with internal departments to deliver high-quality marketing solutions. Your role is vital in maintaining strong, long-lasting client relationships and supporting the growth of our brand.
Responsibilities
Serve as the main point of contact for assigned client accounts
Understand client needs and communicate them effectively to creative and marketing teams
Ensure timely delivery of services in line with client expectations
Monitor project progress and manage timelines and deliverables
Prepare and present reports on account status
Identify opportunities to grow accounts and contribute to client retention
Resolve issues and handle client concerns with professionalism
Maintain detailed records of interactions and transactions
Qualifications
Previous experience in customer service, account management, or client relations
Strong interpersonal and communication skills
Ability to manage multiple accounts and meet deadlines
Excellent organizational and problem-solving abilities
Proficiency in Microsoft Office and CRM systems
Detail-oriented with a proactive approach
High school diploma or equivalent; associate or bachelor’s degree preferred
Benefits
Competitive hourly pay: $27 - $31
Monday to Friday schedule with consistent hours
Growth opportunities within the company
Supportive and creative work environment
On-the-job training and skill development
Join Style Netbox and be part of a team where your communication skills and client-focused mindset can thrive in a dynamic, creative environment.
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