Customer Account Representative

Style Netbox


Date: 11 hours ago
City: Modesto, CA
Salary: $27 - $31 per hour
Contract type: Full time
Job AdvertisementPosition: Customer Account RepresentativeCompany: Style NetboxLocation: Modesto, CASchedule: Monday to Friday | 8-hour shiftsSalary: $27 - $31 per hour

About Us

At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.

Job Description

A Customer Account Representative serves as the primary liaison between clients and our creative team. You will be responsible for managing customer accounts, ensuring client satisfaction, and coordinating with internal departments to deliver high-quality marketing solutions. Your role is vital in maintaining strong, long-lasting client relationships and supporting the growth of our brand.

Responsibilities

Serve as the main point of contact for assigned client accounts

Understand client needs and communicate them effectively to creative and marketing teams

Ensure timely delivery of services in line with client expectations

Monitor project progress and manage timelines and deliverables

Prepare and present reports on account status

Identify opportunities to grow accounts and contribute to client retention

Resolve issues and handle client concerns with professionalism

Maintain detailed records of interactions and transactions

Qualifications

Previous experience in customer service, account management, or client relations

Strong interpersonal and communication skills

Ability to manage multiple accounts and meet deadlines

Excellent organizational and problem-solving abilities

Proficiency in Microsoft Office and CRM systems

Detail-oriented with a proactive approach

High school diploma or equivalent; associate or bachelor’s degree preferred

Benefits

Competitive hourly pay: $27 - $31

Monday to Friday schedule with consistent hours

Growth opportunities within the company

Supportive and creative work environment

On-the-job training and skill development

Join Style Netbox and be part of a team where your communication skills and client-focused mindset can thrive in a dynamic, creative environment.

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