AC Parts & Claims Coordinator
Strada Services
Date: 6 hours ago
City: Sanford, FL
Contract type: Full time

Job Details
Description
Job Summary:
The AC Parts & Claims Coordinator will Coordinate the ordering and receiving of parts, and processing warrantee Claims.
Supervisory Responsibilities
Description
Job Summary:
The AC Parts & Claims Coordinator will Coordinate the ordering and receiving of parts, and processing warrantee Claims.
Supervisory Responsibilities
- None.
- Monitor Vendor Web Sites for communication of parts orders & warranty claims.
- Submit claims on Vendor Web Sites for jobs that are completed and have warranty parts replaced.
- Update Sage jobs in BOLT with warranty Claim Numbers, Purchase Order Numbers, vendor supplied Order numbers & notes.
- Order parts and request materials as needed per the job request of service coordinators, supervisors & technicians.
- Assist with the retail team of verifying & ordering equipment for retail jobs.
- Tracking down parts shipped & advising service coordinators of ETAs, back orders, and equipment warranty verification.
- Coordinating with the sales team on what equipment is available and time frame to obtain equipment. Coordinating with warehouse & purchasing in the event parts and or equipment needing to be picked up.
- Advising customers & builders of ETA of parts and or scheduling time frame.
- Extensive knowledge of inspection and measurement techniques and equipment.
- Extensive knowledge of machining and machining processes.
- Ability to read blueprints.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in MS Office (MS Excel and MS Outlook, in particular).
- High school diploma or equivalent required.
- Two years of experience as a quality control inspector preferred.
- Proven administrative & customer service experience.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to traverse production facility to conduct inspection.
- Must be able to lift up to 15 pounds at a time.
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