Processing Lead-DG

Summary

The Processing Lead assists the Supervisor Processing and Senior Assistant Manager in the store operation, personnel management, and financial performance. This individual is also responsible for additional tasks such as training and assisting to ensure the store successfully meets expectations.

Essential Duties And Responsibilities

Store Operation

• Effectively manage collections to ensure proper processing and separation of incoming donations.
• Ensure that the store maximizes used goods processing utilizing the Kaizen system, sorting, preparing, and pricing items for sale. Ensure that production goals are consistently met or exceeded.
• Ensure maximum sales performance through weekly merchandise rotation, meeting or exceeding established production goals. Ensure that the store consistently meets or exceeds sales goals.
• Generate all store reports done daily, weekly, and monthly. Keep all records current and accurate.
• Ensures stockroom production is met in textile and hard goods based on established goals. Minimizes waste from production processes.
• Fully train and cross-train all levels of store personnel so that all store functions can be performed efficiently.
• Ensure that the store exceeds expectations by providing excellent customer service in a timely and courteous manner to all shoppers, donors, and employees.
• Properly manage all store employees.
• Maintain a clean and orderly store processing area, maintain good housekeeping, and work environment.
• Must demonstrate an understanding of the relationship between donations and production to sales.