Manager, Data Analytics

Brief Description

About Us

We’re FreshDirect, we’ve offered the best selection of fresh food since 2002, and we can proudly say that we pioneered online grocery shopping. From our state-of-the art facility in the Bronx, we provide grocery delivery to the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore. FreshDirect is building a better food system by bringing people closer to the highest quality, freshest food possible through a best-in-class delivery experience. We do this by having higher standards, sourcing locally and sustainably, and caring more for the people and communities we serve.

The Role

We are seeking a result-oriented Manager, Data Analytics, to lead forecasting and data governance initiative. In this role, you will play a crucial part in predicting sales trends, and customer demand, ensuring our operations run smoothly. You will develop and implement forecasting models, conduct in-depth data analysis, and collaborate with cross-functional teams to drive strategic decision-making

What You’ll Do

Forecasting and Analysis:

• Lead forecasting / budgeting process to predict order volumes, and customer demand.
• Analyze historical sales data and external market factors to understand demand fluctuations.
• Utilize advanced analytical techniques and tools to provide actionable insights that inform business strategies.
• Collaborate with operations, supply chain, and merchandising teams to refine demand forecasting models.
  
  

Data Governance:

• Develop and implement data governance frameworks and policies to ensure data quality, security, and compliance.
• Monitor data management practices across departments to promote consistency and accuracy.
• Establish data stewardship roles and responsibilities, facilitating a culture of data ownership.
  
  

Team Leadership:

• Manage and mentor a team of data analysts, fostering a culture of continuous learning and development.
• Encourage innovative thinking and problem-solving within the analytics team.
  
  

Collaboration and Communication:

• Partner with various departments, including marketing, operations, and finance, to understand data needs and deliver relevant insights.
• Present findings and recommendations to senior leadership in a clear and actionable manner.
  
  

Qualifications & Skills:

• Bachelor’s degree in Data Science, Statistics, Business Analytics, or a related field; Master’s degree preferred.
• 7+ years of experience in data analytics, with a focus on forecasting and data governance, preferably within e-commerce or grocery.
• Strong understanding of data management principles and best practices.
• Proficiency in analytics tools (e.g., SQL, Python, SAS) and visualization software (e.g., Tableau, Power BI).
• Excellent problem-solving skills and the ability to interpret complex data sets.
• Strong communication skills, with the ability to convey technical information to non-technical stakeholders.
• Judgement and decision making: Consider the relative costs and benefits of potential actions to choose the most appropriate one.
  
  

The expected compensation for this role is up to $135,000, depending on experience and qualifications. Final compensation will be discussed during the interview process.

• Time Off: PTO, Safe & Sick Time, and Paid Holidays.
• Health Benefits: Medical, vision, dental and voluntary disability benefits.
• Financial Benefits: 401(k) + employer match and life insurance.
• Location: Our state-of-the-art campus is located in the Bronx, featuring an on-site gym, cafeteria and an employee market. We offer free on-site parking and provide an employee shuttle service from nearby MTA stations.
• People Investment: We offer job training to our operations and transportation team members to facilitate career advancement. Additionally, we invest in leadership development programs that provide opportunities for professional growth. We have also partnered with local colleges to offer tuition discounts.
• Perks: Employees can take advantage of a 20% employee discount on online orders and at our wine store. Our on-site employee market showcases our products at substantial markdowns. Additionally, we organize vendor spotlights and engagement events that give employees the opportunity to experience our products firsthand.
  
  

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.