Junior Project Specialist

Verified Job On Employer Career Site

Job Summary:

Veritiv is the leading full-service provider of packaging solutions, serving a wide range of industries. The Project Specialist will work closely with Sales, Production, and Account Specialists to ensure projects are completed accurately and on time, while maintaining effective communication and support for customer inquiries.

Responsibilities:

• Write up and process job tickets based on estimates, quotes, PO, art and special instructions provided by Accounts Specialist and/or Sales Executive. Maintains an updated ERP doc to match.

• Maintain up-to-date status of all current jobs, regularly communicates with Account Specialist to field customer inquiries on demand and without delay

• Responsible to monitor scheduling for, and problem solve or communicate any delays or problems to production personnel.

• Escalate any job problems and changes to Sales Executive, Account Specialist and/or customer, including but not limited to, specifications, art, schedules and applications, when appropriate.

• Facilitate communications between departments to meet customer deadlines.

• Responsible for building and supporting reporting tools used by finance and business leaders to drive action and support initiatives.

• Call huddles as needed to facilitate communication with Production and perform kit checks.

• Enter shipping information into Monarch manually, via Excel spreadsheet for import, or IX database.

• Send customer tracking information, packing slips, BOL, etc., after job has shipped.

Qualifications:

Required:

• 1-3 years of related job experience.

• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.

• Proficient with Microsoft Office Suite.

• High School Diploma/GED

Preferred:

• Experience working with customers and Sales.

• Project Specialist experience a plus.

• Quality focus, problem solving, phone/email, resolving conflict, and multi-tasking skills a plus.

• Knowledge of print terminology a plus.

Company:

Veritiv Corp offers printing, publishing, packaging, and logistics and supply chain management services. Founded in 2014, the company is headquartered in Atlanta, Georgia, USA, with a team of 5001-10000 employees. The company is currently Public Company.