Production Shift Supervisor

Description

As the Production Shift Supervisor, you will oversee all shift operations including production, post-production, quality control, and shipping. You will also ensure consistent communication with departmental shift leads and staff throughout the shift.

Why SendCutSend?

SendCutSend is an industry-leading on-demand manufacturing company specializing in CNC laser cutting, CNC waterjet cutting, and CNC bending. We have facilities in Nevada, Kentucky, and Texas serving over 300,000 customers across the United States and Canada. Our mission is to make custom manufacturing accessible, affordable, and approachable for everyone from makers in their garage to Fortune 500 companies.

We have an amazing team dedicated to providing excellent service to our customers. We promote a people-first culture where teamwork, attention to detail, and a desire to constantly improve are valued and encouraged. Each employee has a personal, measurable impact on the success of the company, and ideas are welcomed from everyone. At SendCutSend, we're all about getting things done without the unnecessary fluff. If you're ready to roll up your sleeves and help us get sh*t done, we'd love to hear from you.

What You’ll Do

• Prioritize and organize daily production, provide guidance to staff, and address bottlenecks by redistributing labor to ensure timelines are met and orders are completed on time.
• Ensure all departments produce and ship parts that meet company quality guidelines while maintaining an organized, efficient, and safe operation.
• Support training, coaching, and development of staff members.
• Maintain smooth shift transitions by conducting regular shift huddles to ensure clear and consistent communication with staff.
• Communicate with Customer Support and Preflight teams regarding problematic orders and offer solutions to resolve issues.
• Perform end of shift duties as directed by the Operations Director.
• Complete any additional tasks as set forth by the Operations Director.
  
  

Requirements

• 3-5 years of proven experience within a supervisory role
• Excellent time management and interpersonal skills
• Strong problem solving skills and the ability to prioritize and execute
• Excellent verbal and written communication skills
• Ability to multitask and deal with complex issues in a fast paced environment
• Ability to handle personnel issue and handle corrective action when necessary
  
  

Benefits

• Medical, Dental, & Vision
• 401K with Company Match
• Paid holidays + PTO
• Lunch provided daily
• Employee discount on parts
  
  

Work Schedule

Monday - Thursday, 3:00 pm - 1:00 am