Front Office Assistant

PT Partners LLC


Date: 9 hours ago
City: Amarillo, TX
Contract type: Full time
Description

High volume, well established outpatient physical therapy clinic in Amarillo has 2 openings for full time Front Office Assistants whose primary responsibilities include patient scheduling, patient intake, collecting payments, and answering phones. Excellent communication skills and customer service required.

Responsibilities

  • Assemble and process all patient information and clinical records on new and existing patients
  • Perform admission process with new patients
  • Answer incoming calls
  • Schedule new and existing patients for multiple physical therapists
  • Accurate documentation and data entry to ensure timely and correct billing
  • Adhere to the established policies and procedures of the facility
  • Assumes any other responsibilities that may be assigned by the Business Office Manager or Director of Physical Therapy
  • Collect insurance co-payments
  • Other duties as assigned

Requirements

QUALIFICATIONS:

  • Requires a high school diploma, or GED
  • One or more years of experience in a medical or healthcare office strongly preferred
  • Strong attention to detail and accuracy a must
  • Strong interpersonal skills with a focus on exceptional customer service required
  • Computer experience in windows, spreadsheets, and word processing preferred
  • WebPT experience preferred

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