Client Support Systems Administrator

Description

FEDITC, LLC. is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.

Overview Of Position

FEDITC is seeking a Client Support Systems Administrator to work in the Hampton, VA area.

United States Citizenship and an active TS/SCI DoD Security Clearance is required to be considered for this position.

Responsibilities

• Maintain workstations and applications associated with Network and Communication architectures to include Oracle, Solaris, and Windows Workstations
• Provide facility-wide NIPRnet, SIPRnet, and campus wide infrastructures
• Provide Tier 1 and Tier 2 support based on industry standards, support clients for all system problems and anomalies
• Install, configure, and maintain Windows operating systems, to include System (OS), and application software patches and service packs
• Perform Tier 1 and Tier 2 user account, group, and home directory maintenance for workstations and member servers
• Perform printer software configuration and maintenance
• Analyze and resolve problems associated with workstation and member server Hardware, operating systems, applications software, and Network Security Manager identified security related issues while adhering to requirements and guidelines
• Prepare, test, and implement local scripts to simplify system tasks
• Maintain and administer laptops, Test and Integration Facility workstations, and Test Bed workstations
• Test all proposed changes on in-house test bed prior to implementation into operational environment
• Research, test and document prior to implementation into operational environment, in the in-house test bed, Configuration Control Board (CCB) recommended proposals; develop implementation and test plan for migrating CCB-approved software and hardware changes into operational environment; implement CCB changes into operational environment
• Evaluate and recommend improvements to the security configuration of member server and computer systems by electronic and manual review methods
• Develop acceptance test plans for new and improved computer systems
• Other support duties as needed/directed
  
  

Qualifications

Experience/Skills:

• 3 years’ experience in computer/hardware/software troubleshooting and help desk support
• 3 years’ hands on work experience of Microsoft Windows Operating platforms, Microsoft Office Suite, and Windows 7 image development using Symantec Ghost or similar software
  
  

Certification

• Security+ is required.
  
  

Clearance

• Active TS/SCI DoD Security Clearance is required.
• Must be a US Citizen and pass a background check.
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).
  
  

FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.