Quality Assurance Specialist

Company is seeking a hardworking Quality Assurance Specialist for the Customer Service Department to perform customer pre-delivery commercial vehicle inspections, Engineering Change Notice tracking and support Customer Service department with ISO compliance requirements.

Overview:

Quality Assurance Specialist will be responsible for new customer bus inspections, ECN tracking, and supporting Customer Service Department in following ISO requirements

RESPONSIBILITIES:

• Under general supervision of the Customer Service Manager, the Quality Assurance Specialist will perform the below tasks:
• Coordinates and performs new vehicle inspections and acceptance between Production and Customer Service.
• Track Customer Service assigned ECN's and provide updates on open/closed ECN's by customer and location. Will work with Field Staff/Management to complete open ECN's.
• Track returned vehicles assigned for work in BYD facilities. Follow up to provide status update to all parties involved.
• Ensure quality process with work performed, paperwork, and company policies.
• Follow ISO requirements and ensure Customer Service department and staff are following such requirements. Ensure all documentation follows ISO requirements.
• Provide status reporting to Customer Service Manager/Supervisor for all tracking and bus updates regarding the assigned job functions.
• Added responsibilities may be added that match the Quality Assurance Specialist scope of work.
  
  

Requirements:

• Experience in quality inspections of products understanding inspection standards.
• Ideal candidates will have a minimum of two years' experience.
• At least 2 years' experience with documentation tracking/filing.
• Experienced in vehicle/bus maintenance and repair.
• Ability to travel internationally and work in the Customer's environment. Weekends, nights, and long hours may occur.
• License: Must possess a valid driver's license in home state and no more than one infraction during previous three years. Class B with Passenger Endorsement preferred. If no endorsements held, the ability to obtain needs to be available.
  
  

Pay Range:

• $70,000- $85,000/yr
  
  

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance
  
  

SUPERVISORY RESPONSIBILITY

• None
  
  

Schedule:

• Monday - Friday
  
  

Work Location:

• Lancaster CA (Onsite)
  
  

Job Type:

• Full-time