Quality Analyst II

Insurance Administrative Solutions

Clearwater, FL

About Insurance Administrative Solutions

Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.

Job Summary

Interface with various members of IT, Quality Assurance, Project Management, Business Analysts and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst II will work with the QA Team on a per project basis to develop, execute test plans and run automation test scripts.

Primary Responsibilities Other Duties May Be Assigned As Necessary

• Testing in Windows, UNIX, and portal environments with traceability to requirements
• Create, maintain, and execute test cases and scripts
• Familiar with automation practices and able to identify automation scripts
• Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
• Follow QA methodology and procedures
• Work independently with minimal guidance from Manager
• Provides coaching and/or mentoring
• Accept and manage changing priorities and address issues swiftly and professionally
• Act in accordance with established IAS Standard Operating Procedures
• Maintain confidential information
  
  

Primary Skills & Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or GED equivalent; Associates acceptable, Bachelor’s preferred
• 2-4 years of proven QA Testing experience required
• Insurance background preferred
• Experience creating test documentation to include plans, cases, and scripts
• Experience with defect tracking tools, reports, and metrics
• Familiarity with Microsoft Office products, Microsoft SQL Server skills, ability to write T-SQL SELECT Queries easily and quickly; Web languages skills, basic understanding of HTML, JavaScript, and CSS
• Understanding of API’s and how to use basic API Test tools such as POSTMAN and SoapUI
• Ability to adapt and respond to different types of people and tasks
• Excellent communication and documentation skills
• Ability to multi-task, prioritize, and manage time effectively and efficiently
• Reliable transportation and the ability to be punctual and dependable
• Facilitation experience preferred
  
  

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.