Human Resources Generalist

SUMMARY 

Responsible for all employee related functions within the sales branch including recruitment and retention, communication, talent development and succession, performance management, organizational design, change management, employee engagement, policy development and implementation, and record keeping. Provides consultation and support to define and execute HR strategies that enable accomplishment of business objectives. Utilizes knowledge of various human resources functions to provide strategic consultation and tactical support to management and team members. The position is also responsible for ensuring compliance with state and federal labor legislation requirements. Special projects and other duties assigned as necessary. 

POSITION DUTIES AND RESPONSIBILITIES include the following, but not limited to: 

Recruitment and Onboarding: 

- Manage the full recruitment cycle, including job postings, screening, interviewing, and selecting candidates. 

- Conduct new hire orientations and facilitate onboarding processes to enhance employee integration. 

Employee Relations: 

- Act as a point of contact for employee inquiries, addressing concerns and providing guidance on HR policies and procedures. 

- Support conflict resolution and promote a positive workplace culture. 

Benefits Administration: 

- Assist in the enrollment, maintenance, and communication of employee benefits programs. 

- Support employees in understanding and utilizing benefits options. 

Compliance and Record Keeping: 

- Ensure compliance with federal, state, and local employment laws and regulations. 

- Maintain accurate and confidential employee records in accordance with legal requirements. 

HR Support and Development: 

- Collaborate with management on performance management and employee development initiatives. 

- Assist in conducting training sessions and workshops for employees. 

Payroll Administration: 

- Process payroll on a timely basis in accordance with company policies and applicable laws. 

- Ensure accuracy in payroll data entry, calculations, and adjustments. 

- Assist employees with payroll-related inquiries and resolve discrepancies. 

- Coordinate year-end processes, including W-2 preparation. 

QUALIFICATIONS 

Education and/or Experience: 

Bachelor's degree (B. A.) from four-year college or university; or 2+ years related experience and/or training; or equivalent combination of education and experience. PHR/SPHR or SHRM-CP/SCP certification desired. 

Language & Communication Skills: 

Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to read, interpret, understand and explain documents such as company policies and benefits. Ability to provide responsible interpretations of local/state/federal employment law (i.e., OSHA, FMLA regulations, etc.) Ability to create and critique all necessary information pertaining to company policies, forms, documents, reports and business correspondence. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to present training workshops to managers and employees. Must be able to listen, assess and diagnose hidden meanings, and empathize. Must display excellent phone and email etiquette, and the ability to communicate in a pleasant and friendly manner. Must be able to make eye contact and present appropriate persona for the situation when interacting with fellow employees or waiting on a customer/visitor in person on a regular and consistent basis. 

Professional Skills 

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, have a good attitude, be self-disciplined, and self-motivated. Must be a "take-charge" person with a demonstrated ability to follow projects through to completion. Attention to administrative detail is required. Must be articulate, able to give clear instructions, demonstrate organizational skills, and meet reasonable deadlines. Must be able to maintain strict confidence with regards to sensitive and protected personnel/confidential information. Must be able to gain trust, respect, and confidence of employees and managers. Must be able to hold firm when necessary, provide constructive feedback, and compromise when called for. Must present in a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors. 

Mathematical and Reasoning Skills: 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. 

Must have ability to solve practical problems without close supervision. Must be able to determine appropriate resolution in dealing with employee concerns and questions and set appropriate boundaries. Must possess good thought processes, problem-solving skills, and investigative theory. Must be able to demonstrate ability to synthesize people and events, problem solve and engage individuals in effective conversation.

Certificates, Licenses, Registrations: 

Member of Society of Human Resource Professionals (SHRM) a plus or other HR Society membership. PHR or SHRM-CP is desirable. 

Computer Skills 

Proficiency with Microsoft Word, Excel, Outlook and PowerPoint software applications is required. Paylocity experience a plus. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift and or move up to 35 lbs. Specific vision abilities required by this job include close vision, and ability to adjust focus to read written company forms, correspondence, policies, brochures, state/local/federal employment law manuals, and other documents and reading materials as well as the computer. 

Must be available to work outside a "normal" work week (overtime) as necessary, including evenings and weekends. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. 

Primary work location will be the sales branch main office. There may be occasions whereby work locations will include other showroom locations. There may also be occasions when the employee will be expected/able to perform duties at home such as reading professional and/or research materials, making and accepting phone calls, composition of forms, correspondence, reports, etc. on the computer. The noise level in the work environment is usually low to moderate in Administrative office and moderate in the warehouse.